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Re: Photoshop crashes whenever i open a jpeg or png in Open document option

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New Here ,
Oct 21, 2022 Oct 21, 2022

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Hello, I've recently updated to Photoshop v24. When I drag a jpeg file into Photoshop, it crashes. My graphics driver is up to date. I tried all the fixes above but nothing fixed this issue.

Bug Unresolved

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New Here , Oct 24, 2022 Oct 24, 2022

Hi @Mark.Dahm I'm using Windows 11. My GPU is Intel UHD Graphics 750, all drivers up to date.

I enabled GPU in Camera Raw and it fixed the problem. Thanks!

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Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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@Nestor Scandizzo Mac or Windows?

How old is the GPU and GPU driver on your system?

Do you have the GPU enabled in the Adobe Camera Raw plugin preferences?

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New Here ,
Oct 24, 2022 Oct 24, 2022

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Hi @Mark.Dahm I'm using Windows 11. My GPU is Intel UHD Graphics 750, all drivers up to date.

I enabled GPU in Camera Raw and it fixed the problem. Thanks!

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