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Save for Web (Legacy) broken after switching to Rosetta version and then back to Silicon version

Contributor ,
Aug 28, 2024 Aug 28, 2024

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Yesterday I switched Photoshop 2024 (25.11.0) on my M2 Max Mac Studio to Rosetta mode to get a legacy extension to work. After using the extension and later relauching Photoshop back in Apple Silicon version, I no longer have the ability to Export > Save for Web (Legacy)...

 

If I switch back to Rosetta version it is no longer grayed out but switching back to Silicon version breaks it again. As a by-product this also effects Layers to Files... export, when exporting as a PNG. Layers export still works to do a JPG but not a PNG so seems to be a relationship there. 

 

Understandably I have to use Rosetta for old extensions, but having to use it for Save for Web (Legacy) and more importantly to my work flow Layers to Files as PNGs I'm hoping there is a fix here. 

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correct answers 1 Correct answer

Contributor , Sep 03, 2024 Sep 03, 2024

Resolved this issue today so I figured I would post if/when someone comes across with same issue. 

I was going to try and do reset preferences (after backing up) I decided to first try uninstalling Photoshop and reinstalling. This was all it took to get the Save for Web (Legacy) to come back on my M2 Mac Studio. This also fixed the Layers to Files...exports to PNGs. 

 

Doesn't help to understand why the functionality broke in the first place during the M1/Rosetta/M1 toggling but glad to have an eas

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Contributor ,
Sep 03, 2024 Sep 03, 2024

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Resolved this issue today so I figured I would post if/when someone comes across with same issue. 

I was going to try and do reset preferences (after backing up) I decided to first try uninstalling Photoshop and reinstalling. This was all it took to get the Save for Web (Legacy) to come back on my M2 Mac Studio. This also fixed the Layers to Files...exports to PNGs. 

 

Doesn't help to understand why the functionality broke in the first place during the M1/Rosetta/M1 toggling but glad to have an easy enough workaround if it happens again. 

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