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SLow working Remove tool after update

Explorer ,
Dec 17, 2024 Dec 17, 2024

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After today's update (17.12.2024) Remove tool, which uses AI, working so slowly for small tasksk as remove small scraches or spots.

Bug Unresolved
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Windows

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1 Comment
Adobe Employee ,
Dec 17, 2024 Dec 17, 2024

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Hi @Dimitar30292967lz5p,

 

Thank you for reaching out. I understand how frustrating it can be when tools you rely on, like the Remove Tool, slow down after an update. To help us investigate this, could you please share the following details?

1. In Photoshop, go to Help > System Info, copy the details and paste them into a text file. Attach that file here.

2. Share a short screen recording showing the slowdown while using the Remove Tool.

3. Attach a sample file where you’re facing this issue. So we can check it on our end.

4. System Specifications:

• Photoshop version (post-update).

• Operating System (e.g., Windows 11 or macOS 14).

• CPU, GPU, RAM details.

 

These details will help us narrow down the cause and provide you with a resolution. Let me know if you need guidance collecting this information!

 

Best,

Anshul Saini

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