Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


stuck

0 Votes
New Here ,
Nov 02, 2021 Nov 02, 2021

Copy link to clipboard

Copied

Photoshop version: 23.0

MacOS: 12.01

It got stuck while i tried to open a new file or when i wanted to save, it was loading for a long time.  

Bug Unresolved
TOPICS
macOS

Views

15

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

Copy link to clipboard

Copied

LATEST

Make sure you update to 23.0.1.

 

If you still have trouble after updating, restore your preferences using this manual method. Does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines