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Hello, I have been installing Photoshop 24.5 and Photoshop (Beta) 24.7The device that I use is Ryzen 5 5600H and RTX 3050 Graphic Card with 16 GB RAM.
I have problems when I try to save my data, my Photoshop gets stuck and then freezes. This is so bothering my work. I just design a rectangle but the problems keep coming over and over again.
Please give the solution for that problem.
Thank you for your help.
Potential problem that I can spot without further questions is in amount of RAM. 16GB of RAM is not sufficient many times, esspecially when running multiple apps simultaneously.
In a first step you should try to reset the preferences of Photoshop using the steps described here:
Please backup your settings before resetting the preferences. You can check:
How much free disk space do you have on your scratch drive?
Is your system up-to-date, especially your graphic device driver.
Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.
@Bojan Živković I think the 16 GB is the size of the grahic card memory and not of the RAM on the mainboard.
No, 3050 does not have 16GB of RAM.
It seems you're right. But then the statement "...RTX 3050 Graphic Card with 16 GB RAM"... is misleading