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Tools blacked out

New Here ,
Feb 21, 2025 Feb 21, 2025

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Hi 

I have recently done an update and now when I open PS the tools on the left side are blacked out. Other times they are there. I have to keep closing and  opening up again. I would really appreciate advice.

Andy J Hart
Bug Unresolved
TOPICS
Windows

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2 Comments
Community Expert ,
Feb 22, 2025 Feb 22, 2025

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@Andy J Hart not sure what you mean by blacked out, but have a look at the correct answer in the below link to see if it helps, if it's not that, can you post a screenshot to highlight the issue

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079...

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Community Expert ,
Feb 22, 2025 Feb 22, 2025

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Hi, was it an operating system update or a photoshop one? Which version are you using? Did you try to reset Photoshop's preferences manually by dragging the preferences folder to the desktop. This way you can copy them back if it does not work: https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

could you post a screenshot?

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