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Trial expired

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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Getting this message and can't resolve the issue. I updated my subscription but it is not allowing me to open Lightroom or photoshop. I keep getting a message about my serial number. 

Bug Unresolved
TOPICS
macOS

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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@tarenm21732408 

 

Can you try the steps on this help page for when your paid subscription reverts to trial and let us know how it goes?

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Jane

 

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