You can try this Go to Preferences > Technology Previews > check "Disable Native Canvas"> restart Photoshop.
And To help you understand what you're going through more clearly, record it with a gif or video record and show it to them so that Adobe knows better.
God, I gotta stop working on my day off... when I read ZOOM... I thought that you meant that there was a new integration in Photoshop for Zoom meetings... and I was like that makes no sense. Then I was like oh ZOOOOOMMMM..... lol. Silly me.