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Проблема с "Эффекты освещения"

Community Beginner ,
Jun 20, 2021 Jun 20, 2021

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Добрый день! НЕ работает Фильтр - Рендеринг - Эффекты освещения. Выдает ошибку: "Для работы 3-d функций требуется, чтобы в режиме установок производительности был установлен флажок "Использовать графический процессор". Видеокарта должна соответствовать минимальным требованиям. Также необходимо убедиться в правильности работы драйвера". Флажок "Использовать графический процессор" - установлен. Карта NVIDIA geforce RTX. Драйвера использует последнюю версию. С Nvidia связывалась, все проверили. Все в порядке, но ошибка не исчезает. В чем может быть проблема в этом случае? Почему полноценно не работает фотошоп?

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correct answers 1 Correct answer

Community Expert , Jun 20, 2021 Jun 20, 2021

You're welcome, @Яна5DB7 . I'm happy to help. 

~ Jane

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Community Expert ,
Jun 20, 2021 Jun 20, 2021

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Try this: go to Preferences >Technology Previews > enable Deactivate Native Canvas. Quit Photoshop and relaunch.

 

~ Jane

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Community Beginner ,
Jun 20, 2021 Jun 20, 2021

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Jane! Вы спасли меня!!!!!!!!!!! Спасибо вам огромное! Работает!

You saved me!!!!!!!!!!! Thank you very much! It works!

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Community Expert ,
Jun 20, 2021 Jun 20, 2021

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You're welcome, @Яна5DB7 . I'm happy to help. 

~ Jane

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Advocate ,
Jun 20, 2021 Jun 20, 2021

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I don’t have a solution, but maybe if you install a previous version of Photoshop

Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions

you can install a previous version of Photoshop and maybe that will work, sometimes there are bugs and you have to update the system

Let me know if that works

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