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결제했는데 플랜은 그대로, 실행도 안돼요.

New Here ,
May 28, 2021 May 28, 2021

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I bought a Photoshop plan that costs 24,000 won per month, but it says it's a free membership plan and Photoshop is not working.

I attached the pictures.

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Adobe Community Professional ,
May 29, 2021 May 29, 2021

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Hi @minty0101 

I can't translate your images, but are you saying you are paying for a plan and it's telling you that you have a trial? Try the steps here for when PS reverts to trial mode:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

If that is not the issue, please clarify.

 

~ Jane

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