2 'photo shop' show under Adobe Suite in my W10 pgr list but only one working can't delete z other

[Michelmnr]

In my list of programmes in W 10 under Adobe Suite CS4 I have two photoshop cs4 showing (only one of the of each of the others pgrs Soundbooth, Encore etc.) 

One has 64 bits appended to it and it is the one that once launched will hang on the side of the screen and is unusable. 

To clear it I can only do it with Task Manager and end the 'process'  Then I can click on the other one and it works well. 
When I remember which one I have to click on, it's ok. However if I choose one showing on the taskbar (That I used before) It will launch the wrong one!

[creative explorer]

@Michelmnr sorry, what's your question?

[Michelmnr]

My question is how  to delete the 'extra Photoshop 64 Bits that is not working, from my program list

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Michelmnr]

Oh, Sorry Kglad. I did not realise I was in the wrong place.  I looked for the community and ended up here.  But I see above "Move from using the community" not sure if I was moved in the correct place or if I have to.

[Michelmnr]

kglad, I used you recommended link and it led me to the same place.  I must have missed something.

[Jeff Arola]

During normal installs on a Windows x64 system, Photoshop CS4 is installed in both 64 and 32 bit versions, with the 32 bit version in C:\Program Files (x86)\Adobe\Adobe Photoshop CS4 and the 64 bit version in C:\Program Files\Adobe\Adobe Photoshop CS4

Sounds like the 32 bit version is the one working.

The one big disadvantage of using the 32 bit version on a 64 bit Windows system is it can only use up to around 3.2 GB of ram, whereas the 64 bit CS4 Photoshop version can use as much ram as your system has available.

On the other hand there are many more 32 bit plugins especially older ones before 64 bit systems that can be used in the

32 bit Photoshop CS4 version and not in the 64 bit version, thus one of the reasons a 32 bit version is installed on 64 bit Windows system.

Did both Photoshop CS4 versions work at some point or is this a recent problem of the 64 bit version hanging and not opening?

[Michelmnr]

Thank you very much for this Jeff. My video editing these days is very spasmodic and I installed my CS4 suite on a newer pc. But I seem to remember that the 64 version used to work. But now it shows only one third of it on the screen and freezes. That is only for photoshop, but I don't have this problem with Premiere pro. (as mentioned only photoshop shows up with 2 installed - And you explained why). 

So, maybe I should stick with the 32 bits install since CS4 is pretty old now and try not to click on the wrong one!

Perhaps this should complete my query and not worry about it anymore.

[kglad]

@Michelmnr 

that is prudent because, while you can reinstall cs4 on a compatible computer, you can not activate and use it beyond the 30 day trial.  even reinstalling the same computer is risky.  if you have any questions about this flag me (by using @kglad) in your post.

p.s.  i moved your original post from the wrong forum (using the community which is for issues about using the forums) to the correct one (ps) where this thread is now located.

[Michelmnr]

Hello, I'm using the 'reply' here because the link to this conversation
gets me nowhere on this topic? ...

--
Regards, M Munier

[Michelmnr]

Please ignore this I don't know how it happened but later I clicked on the conversation and it was ok. I'm just surprised that my 'email reply' also found its way here...

[Michelmnr]

@kglad Thanks again for your warning. (I still don't quite understand the fora differences but I'm glad you moved it to a correct one)

  I may have a go at @Jeff Arola 's suggestion below you to try to reset the 64 bits.  Although I'm a little worried to 'stuff' things up rather than fixing anything...

[kglad]

@Michelmnr 

your replies are going to the correct forum, https://community.adobe.com/t5/photoshop-ecosystem-discussions/2-photo-shop-show-under-adobe-suite-i...

but there's little reason to extend time/effort on cs4.  again, the best you can reasonably get from any one computer is 30 days usage.

[Trevor.Dennis]

CS4 and CS5 were dark times because we were still using 32 bit operating systems, which drastically limited how much RAM we could access.  I remember having issues with printing from Photoshop because, Windows did not have enough memory available to spool the print file.

[Michelmnr]

Dark times, but my time! I did not really moved on from then but still managed to do most of the things I want from it... I don't print much from it. 

[Jeff Arola]

You might try resetting the Photoshop CS4 64 bit version preferences by going to

C:\Users\UserName\AppData\Roaming\Adobe\Adobe Photoshop CS4

and move the Adobe Photoshop CS4 Settings folder to your desktop, then see if the 64 bit version of Photoshop CS4 will run.