Just updated and PS not opening HEIC files. Previous version opened them fine.
Anyone seeing this problem?
Me, too. Same situation. Apparently, .heic are not supported, though I don't know why it's suddenly a new problem. This is a game changer for me if they can't adapt. I take a lot of photos on my iPhone. Right now, I'm trying to see if I can roll back the update.
Copy link to clipboard
Fixed in 21.1.2 update today
No it isnt, still the same problem in 21.1.3
Works OK for me on macos 10.15.5
☺️ Sorry, was on fire,
Heic ist not chrashing my windows, it only still not supported by adobe... so i always need a converter... that sucks
Had repeated crashes today with HEIC files, which I created by scanning. Each scan crashed AFTER saving the file, but Photoshop cheerfully reopened and carried on each time. Afterward, I tried to open the HEICs for editing and they failed. But when I used Preview to convert to PNG, Photoshop thought they were just fine. Catalina 10.15.5 and Photoshop CC 21.2.0
Is this still broken from 6 months ago, or did it break again? I can't open HEIC files in PS 21.2.4
I just had this come up this morning. HEIC file, went through the whole process of updating becuase I thought it might be the version I'm running. Completely up to date, still crashes whenever I open an HEIC file. I assume that means it's still broken.
Version 22.1.0 on an iMac under Big Sur - HEIC opened fine just now.
Updated to latest today (22.1) same issue.
same here - heic files JUST started crashing photoshop....i'm on 22.0.0
Yep, same problem.
Same issue and it's 2022 and I'm running a new update. Photoshop hates HEIC and crashes every time. Why don't they fix this?!
SAME!! I'm sooooo frustrated. UGH
The issue DOESN'T SOLVED. Still exists in v.22.00
works in V 24. FINALLY!!!!!!