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3D Normal Map Filter not working

Community Beginner ,
Dec 17, 2020 Dec 17, 2020

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The latest build cannot create/preview the 3D Normal Map filter.

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Bug, Problem or error

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correct answers 1 Correct answer

Adobe Community Professional , Dec 21, 2020 Dec 21, 2020
I revisited this again this evening. It works OK here until I move any of the contrast detail sliders at which point it becomes unresponsive. I rarely use it as I prefer Substance Designer, but it looks like yet another element of Photoshop 3D with issues. My advice would be to raise it at the feedback forum , linked below, where Adobe developers will see it. https://feedback.photoshop.com/photoshop_family Dave

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LEGEND ,
Dec 17, 2020 Dec 17, 2020

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actually yes it can mate

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Community Beginner ,
Dec 17, 2020 Dec 17, 2020

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I checked between 22.1, 22.0.1, 22, and 20.0.8 (which is the version that still had the line tool in pixels). All worked except for 22.1. None of the settings work in the preview, and the normal map it creates is not usable. As mentioned 22.0.1, 22, and 20.0.8 create useable normal maps. I thought it was a driver issue with my card (RTX 2070 Super) but my version is current 460.89, and I tried it on the previous driver version as well 457.30. Both didn't change the behaviour of 22.1 unable to create a useable normal map.

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Adobe Community Professional ,
Dec 21, 2020 Dec 21, 2020

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Works here with v22.1 on Windows 10 v20H2 and Nvidia 2080ti studio driver 456.71

I would try a preference reset.

 

Dave

 

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Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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Let me correct this, there is something amiss with the normal map in 22.1. I reset the preferences and still get the same as what Ussnorway shows below. A normal map too soft to use. None of the Contrast Detail or Detail Scale sliders affect the map. See attached with detail scale at 17% and Low and Medium contrast set to 1% and the resulting normal map. Then using the same tile map on 20.0.8. The white sphere preview is 22.1 and totally unuseable. The grey tile sphere is how the normal map should look, and in fact does on all other versions except 22.1.

 
Normal Map in 20.0.8.jpgNormal Map in 22.1.jpg
 

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Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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Before anyone comments on the Invert Height being on, I literally went through every setting and Invert Height seemed to be the only one responding in 22.1 and I had forgot to uncheck it when I did the screen cap. NONE of the other parameters changed the normal map in 22.1.

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Adobe Community Professional ,
Dec 21, 2020 Dec 21, 2020

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I revisited this again this evening.

It works OK here until I move any of the contrast detail sliders at which point it becomes unresponsive. I rarely use it as I prefer Substance Designer, but it looks like yet another element of Photoshop 3D with issues.

 

My advice would be to raise it at the feedback forum , linked below, where Adobe developers will see it.

https://feedback.photoshop.com/photoshop_family

 

Dave

 

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Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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Thank you Dave

I've followed up with a post there. I appreciate you looking into it and directing me where to post as there is an issue for sure.

All the best!

Chris

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LEGEND ,
Dec 20, 2020 Dec 20, 2020

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Adobe Photoshop Version: 22.1.0 20201125.r.94 2020/11/25: 4b16c876033 x64

Screenshot (955).png

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LEGEND ,
Dec 21, 2020 Dec 21, 2020

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I confirm moving the contrast detail sliders makes the filter unresponsive

 

the error is in the imput code i.e, clicking inside the text box is what locks the filter up so the workaround is to NOT click in the text or slider boxes... use your mouse to slide the imputs instead

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New Here ,
Sep 07, 2021 Sep 07, 2021

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LATEST

THANK YOU! This helped!

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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updated to the latest photoshop on the latest windows 10 home edition, and the normal filter doesn't work-- again.

I'm dead inside from reporting errors in software I pay for monthly. I want to start earning credits toward my subscription for reporting bugs.

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TextComposer: Latin
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Plugin.dll Adobe Photoshop 2021 22.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop 2021 22.3
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.623146 79.623146
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.2.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-4.4.1.71


Required plugins:

Accented Edges 22.3 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.3 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.3 - from the file “Filter Gallery.8bf”
Average 22.3 (20210406.r.122 990be2c) - from the file “Average.8bf”
Bas Relief 22.3 - from the file “Filter Gallery.8bf”
BMP 22.3 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.3 - from the file “Filter Gallery.8bf”
Charcoal 22.3 - from the file “Filter Gallery.8bf”
Chrome 22.3 - from the file “Filter Gallery.8bf”
Cineon 22.3 (20210406.r.122 990be2c) - from the file “Cineon.8bi”
Clouds 22.3 (20210406.r.122 990be2c) - from the file “Clouds.8bf”
Color Halftone 22.3 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.3 - from the file “Filter Gallery.8bf”
Conté Crayon 22.3 - from the file “Filter Gallery.8bf”
Craquelure 22.3 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.3 (20210406.r.122 990be2c) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.3 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.3 - from the file “Filter Gallery.8bf”
Crystallize 22.3 - from the file “Standard MultiPlugin.8bf”
Cutout 22.3 - from the file “Filter Gallery.8bf”
Dark Strokes 22.3 - from the file “Filter Gallery.8bf”
De-Interlace 22.3 - from the file “Standard MultiPlugin.8bf”
Dicom 22.3 - from the file “Dicom.8bi”
Difference Clouds 22.3 (20210406.r.122 990be2c) - from the file “Clouds.8bf”
Diffuse Glow 22.3 - from the file “Filter Gallery.8bf”
Displace 22.3 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.3 - from the file “Filter Gallery.8bf”
Entropy 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Export Color Lookup Tables 22.3 (20210406.r.122 990be2c) - from the file “Export3DLUT.8be”
Extrude 22.3 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.3 (20210406.r.122 990be2c) - from the file “FastCore.8bx”
Fibers 22.3 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.3 - from the file “Filter Gallery.8bf”
Filter Gallery 22.3 - from the file “Filter Gallery.8bf”
Fresco 22.3 - from the file “Filter Gallery.8bf”
Glass 22.3 - from the file “Filter Gallery.8bf”
Glowing Edges 22.3 - from the file “Filter Gallery.8bf”
Grain 22.3 - from the file “Filter Gallery.8bf”
Graphic Pen 22.3 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.3 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.3 (20210406.r.122 990be2c) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.3 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.3 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.3 - from the file “Standard MultiPlugin.8bf”
IGES 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi”
Ink Outlines 22.3 - from the file “Filter Gallery.8bf”
JPEG 2000 22.3 - from the file “JPEG2000.8bi”
Kurtosis 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Lens Blur 22.3 - from the file “Lens Blur.8bf”
Lens Correction 22.3 - from the file “Lens Correction.8bf”
Lens Flare 22.3 - from the file “Standard MultiPlugin.8bf”
Liquify 22.3 - from the file “Liquify.8bf”
Matlab Operation 22.3 (20210406.r.122 990be2c) - from the file “ChannelPort.8bf”
Maximum 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Mean 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Measurement Core 22.3 (20210406.r.122 990be2c) - from the file “MeasurementCore.8me”
Median 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Mezzotint 22.3 - from the file “Standard MultiPlugin.8bf”
Minimum 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
MMXCore Routines 22.3 (20210406.r.122 990be2c) - from the file “MMXCore.8bx”
Mosaic Tiles 22.3 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.3 (20210406.r.122 990be2c) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.3 - from the file “Filter Gallery.8bf”
Note Paper 22.3 - from the file “Filter Gallery.8bf”
NTSC Colors 22.3 (20210406.r.122 990be2c) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.3 - from the file “Filter Gallery.8bf”
OpenEXR 22.3 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.3 - from the file “Filter Gallery.8bf”
Palette Knife 22.3 - from the file “Filter Gallery.8bf”
Patchwork 22.3 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.3 - from the file “Standard MultiPlugin.8bf”
PCX 22.3 (20210406.r.122 990be2c) - from the file “PCX.8bi”
Photocopy 22.3 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.3 (20210406.r.122 990be2c) - from the file “ChannelPort.8bf”
Pinch 22.3 - from the file “Standard MultiPlugin.8bf”
Pixar 22.3 (20210406.r.122 990be2c) - from the file “Pixar.8bi”
Plaster 22.3 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.3 - from the file “Filter Gallery.8bf”
Pointillize 22.3 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.3 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.3 (20210406.r.122 990be2c) - from the file “PBM.8bi”
Poster Edges 22.3 - from the file “Filter Gallery.8bf”
PRC 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi”
Radial Blur 22.3 - from the file “Standard MultiPlugin.8bf”
Radiance 22.3 (20210406.r.122 990be2c) - from the file “Radiance.8bi”
Range 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Render Color Lookup Grid 22.3 (20210406.r.122 990be2c) - from the file “Export3DLUT.8be”
Reticulation 22.3 - from the file “Filter Gallery.8bf”
Ripple 22.3 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.3 - from the file “Filter Gallery.8bf”
Save for Web 22.3 - from the file “Save for Web.8be”
ScriptingSupport 22.3 - from the file “ScriptingSupport.8li”
Shake Reduction 22.3 - from the file “Shake Reduction.8bf”
Shear 22.3 - from the file “Standard MultiPlugin.8bf”
Skewness 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Smart Blur 22.3 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.3 - from the file “Filter Gallery.8bf”
Solarize 22.3 (20210406.r.122 990be2c) - from the file “Solarize.8bf”
Spaces 22.3 - from the file “Spaces.8li”
Spatter 22.3 - from the file “Filter Gallery.8bf”
Spherize 22.3 - from the file “Standard MultiPlugin.8bf”
Sponge 22.3 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.3 - from the file “Filter Gallery.8bf”
Stained Glass 22.3 - from the file “Filter Gallery.8bf”
Stamp 22.3 - from the file “Filter Gallery.8bf”
Standard Deviation 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Sumi-e 22.3 - from the file “Filter Gallery.8bf”
Summation 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Targa 22.3 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.3 - from the file “Filter Gallery.8bf”
Tiles 22.3 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.3 - from the file “Filter Gallery.8bf”
Twirl 22.3 - from the file “Standard MultiPlugin.8bf”
U3D 22.3 (20210406.r.122 990be2c) - from the file “U3D.8bi”
Underpainting 22.3 - from the file “Filter Gallery.8bf”
Vanishing Point 22.3 - from the file “VanishingPoint.8bf”
Variance 22.3 (20210406.r.122 990be2c) - from the file “statistics.8ba”
Water Paper 22.3 - from the file “Filter Gallery.8bf”
Watercolor 22.3 - from the file “Filter Gallery.8bf”
Wave 22.3 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.3 (20210406.r.122 990be2c) - from the file “WIASupport.8li”
Wind 22.3 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.3 (20210406.r.122 990be2c) - from the file “WBMP.8bi”
ZigZag 22.3 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Exr-IO 2.0 - from the file “D:\adobe_cc_apps\Adobe Photoshop 2021\Plug-ins\File Formats\Exr-io.8bi”

Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.2.0.21 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-4.2.0\"
CDO: 1.87.0
CmdN: 1.7.6
CDP: 1.110.0
Discover Panel (Loaded) 1.4.0.24 - from the file "D:\adobe_cc_apps\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.37.0 - from the file "D:\adobe_cc_apps\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

Neural Filters (Prepared) 1.4.11.0 - from the file "D:\adobe_cc_apps\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop UXP Export-As (Prepared) 5.4.4.0 - from the file "D:\adobe_cc_apps\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop Personalization (Loaded) 1.0.0.0 - from the file "D:\adobe_cc_apps\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "D:\adobe_cc_apps\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “D:\adobe_cc_apps\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “D:\adobe_cc_apps\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “D:\adobe_cc_apps\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_12_165-1\manager.html”

Installed TWAIN devices: NONE

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