3dConnexion Driver preventing Photoshop from launching

[FlyingSaucy]

I'm having problems with the 3DConnexion driver preventing Photoshop from launching and wonder whether anyone has experience this and found a fix?

This driver is for the 3dConnexion spcae mouse (which i use with Fusion360). With the driver installed Photoshop hangs (becomes unresponsive) at the 'loading preferences' stage.

Uninstalling the 3DC driver fixes the issue.

I've tried unintsalling and reinstalling photoshop and ditching the preferences file too - but no luck. 

3DConnexion can't replicae the issue. 🙁

I'm running a Mac Pro M2 Ultra, Tahoe 26.0.1 and the latest versions of all CC apps.

Any help or suggestions would be appreciated.

[Sameer K]

Hey, @FlyingSaucy. Thanks for sharing the troubleshooting steps you've taken and your findings with the 3DConnexion support. Please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

I'll move this to discussions for now. Please ensure there are no stale preferences in your Photoshop. You can go to the location of the preference folder below and rename it to back it up. (https://adobe.ly/3u7u84j)

This method is more effective compared to the in-app Reset Preferences at quit method, and just replacing the Preferences.psp file. 

macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

Library > Preferences > Adobe Photoshop [version] Settings

Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2025 > Rename > Adobe Photoshop 2025.old)

This will give a fresh start to Photoshop as a new installation. Before you launch Photoshop again, make sure Photoshop has the required permissions on the macOS: https://adobe.ly/3Jrs1jN;

Let me know how it goes. Thanks!
Sameer K
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