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A single file is making Photoshop to run slow on Windows

New Here ,
Oct 01, 2021 Oct 01, 2021

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I am having an issue with some files which appears to be normal but when I try to open it takes some time to load and after opening the file makes photoshop laggy. These files have tiff formating and they have like single layer, when I copy this layer my pc hangs for a minute and then its copied. Help!!!!

 

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Adobe Employee ,
Oct 01, 2021 Oct 01, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with the version of Windows you're using? Also, please share some basic info about your computers configuration.

 

You can try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

If the issues persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Adobe Employee ,
Oct 30, 2021 Oct 30, 2021

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If you're having trouble with specific files, sharing that file might be the fastest route to figuring out the issue.


Senior Product Manager - Customer Advocacy - Digital Imaging

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