About Neural filters, everytime I click a filter in Style Transfer , Photoshop will download it

[adia32412205jguy]

Photoshop CC  2024 v25

Windows 11
Everytime I click a filter in Style Transfer's panel, Photoshop will download it.
The thing is that filter's data is already in AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\25\Internal\com.adobe.nfp.gallery\PluginData.
What's even more strange is that if I closed Neural filters panel and reopen it, Photoshop will download any filter I click again in Style Transfer.
Is this normal? Thx

[Kevin Stohlmeyer]

Hi @adia32412205jguy sounds like a folder permissions issue. What happens if you got to the Photoshop.exe file, shift+right-click and "run as administrator" does it continue to download?

[adia32412205jguy]

Thank you for your reply .

Yes, It continued.

[It  needs admin-right to download filters in Neural Filters in the first place if I remember correctly?]

And I had changed the rights  for all of the directories in com.adobe.nfp.galleryalready.

I will try change more folders to admin-right , maybe reinstall all Neural filters .

 

[adia32412205jguy]

BTW, this issue only happens to Style Transfer filter.

Other filters only been downloaded once.

[cqnvxf]

Same problem.  See Style Transfer Neural Filters not saving 

[Aleke]

Hey @cqnvxf,

Sorry to hear you're having issues with Style Transfer. Could you give me some more details about the problem? For example, what operating system are you using? Does this issue occur with every preset or just specific ones? Also, how often do you have to re-download the presets—is it every time you open the panel, even in the same session, or only when you restart the computer?

Thanks a lot!

Alek

[cqnvxf]

@Aleke

Thanks for asking.

Currently, the problem is with Adobe Photoshop 26.1 on macOS 14.7.1 Sonoma. I first noticed it on Adobe Photoshop 24.1.0 on macOS 12.6.2 Monterey.

I see the problem on all Style Transfer presets except the first 3, in the top row.

There's no problem as long as Photoshop keeps running, even if I close the Neural Filters panel and re-open it. The problem occurs if I quit Photoshop and then re-launch Photoshop.

[Aleke]

Hey @cqnvxf! I'm using Photoshop 26.2 on a Windows machine, and unfortunately, I haven't been able to reproduce your issue. Could you check if the preset files are in the folders? If it's similar to Windows, the location should be something like Adobe\UXP\PluginsStorage\PHSP\26\Internal\com.adobe.nfp.gallery\PluginData.

Here's what it looks like on my end:

The folders "ast-hokusai" to "ast-vangogh" are the ones where the presets (excluding the first three) are located. Please check if your folder structure looks similar, and see if there's any difference when Photoshop is running versus when it's not.
Thank you!
Alek

[cqnvxf]

@Aleke

ls -l ~/Library/Application\ Support/Adobe/UXP/PluginsStorage/PHSP/26/Internal/com.adobe.nfp.gallery/PluginData
total 144
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 FaceSeg/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 FaceSegnentation/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 JpegRemoval-1/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 JpegRemoval-2/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 JpegRemoval-3/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 SkinSmoothingLow2/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 SkinSmoothingMedium2/
drwxr-xr-x  38 cqnvxf  staff   1216 Dec 14 09:31 StyleGan2Cloud/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 StyleGan2OnDevice2/
-rw-r--r--   1 cqnvxf  staff      9 Mar 21  2022 TOUR_DONE.lskey
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:18 ast-cezanne-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:18 ast-cezanne-2048/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-dixon-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-dixon-2048/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-gauguin-v2-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-gauguin-v2-2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 ast-hokusai-1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 ast-hokusai-2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 ast-monet-1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 ast-monet-2048/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-morisot-v2-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-morisot-v2-2048/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:18 ast-munch-v2-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:18 ast-munch-v2-2048/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:18 ast-roerich-v2-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:18 ast-roerich-v2-2048/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-seurat-1024/
drwxr-xr-x@  4 cqnvxf  staff    128 Dec 14 10:19 ast-seurat-2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 ast-vangogh-1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 ast-vangogh-2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 colorize-local-hints-v2_2/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 colorize-v2_2/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 denoise_lab_color/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 denoise_lab_luminance/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 denoise_lab_luminance_soft/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 denoise_lab_luminance_strong/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 depth_b1_v12_coreml/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 edtaonisl_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 edtaonisl_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 harmonization/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 landscape_depth_generator_coreml/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 landscapes_depth_encoder_coreml/
-rw-r--r--@  1 cqnvxf  staff  68515 Dec 14 14:06 manifest.json
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 matrix1_1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 matrix1_1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 old-photo-enhancement-v3-2/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 old-photo-face-enhance-v1-2/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 old-photo-halftoning/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 old-photo-lama-inpaint/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 old-photo-scratch-removal-v2-1/
drwxr-xr-x   5 cqnvxf  staff    160 Dec 14 09:31 presets/
drwxr-xr-x  10 cqnvxf  staff    320 Dec 14 09:31 sag_landscape_vectors/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 scream_2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 scream_2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style18_v1_2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style18_v1_2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style20_crop_1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style20_crop_1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style21_v1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style21_v1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style22_v2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style22_v2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style23_2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style23_2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style24_v2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style24_v2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style24_v2_2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style24_v2_2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style26_stained_glass_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style26_stained_glass_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style28_crop_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style28_crop_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style30_crop_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style30_crop_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style31_v1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style31_v1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style4_2_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style4_2_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style5_v1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style5_v1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style6_v1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style6_v1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style9_v1_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style9_v1_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_210029039_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_210029039_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_242511097_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_242511097_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_317036492_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_317036492_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_398137146_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_398137146_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_Fana_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 style_Fana_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 tahiti_guaguin_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 tahiti_guaguin_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 udnie_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 udnie_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 universal_style_transfer-1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 universal_style_transfer-2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_houses_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_houses_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_la_cafe_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_la_cafe_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_olive_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_olive_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_self_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_self_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_starry_night_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_starry_night_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_wheat_field_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 vg_wheat_field_2048/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 wave_1024/
drwxr-xr-x   4 cqnvxf  staff    128 Dec 14 09:31 wave_2048/

It looks the same to me whether Photoshop is running or not. As far as I can tell, all the files are there. Photoshop just "forgets" that they're there.

[Aleke]

Hey @cqnvxf!

Thanks for sharing your folder structure. 

Can you make sure your Mac has Full Disk Permissions for Photoshop? Apple has some privacy measures to ensure all apps get user consent before accessing documents, downloads, desktop, iCloud Drive, and network volumes. This has been reinforced in newer versions of macOS. Photoshop might not work correctly without proper permissions and could break your workflow. Tasks like opening/saving files, cross-app workflows, and launching applications might behave unexpectedly. Please follow this guide to check if this is your case: https://adobe.ly/4259vEC

If that doesn't help, try updating Photoshop to the latest version, 26.2, to see if it fixes the issue.

Let me know how it goes. Thanks a lot!

Alek

[cqnvxf]

Hi @Aleke,

Thanks for your persistence, but no luck with full disk access for Photoshop, nor with Photoshop 26.2.

[Aleke]

Hey @cqnvxf!

That's strange. Another thing you could try is resetting your preferences. Sometimes, that can help fix various issues with the app. Here's how to do it: https://adobe.ly/404Hwma.

Thanks!
Alek