About photoshop 2021

[Nethux]

• why do I can't access to preferences in ps 2021.it says that feature is currently unavailable.why is that 

[Ged_Traynor]

Hi

What operating system are you using, can you post a screenshot of the exact error message you get, have you tried hitting CMD/Ctrl + K to access them

[Nethux]

Thanks you bro.appreciate it.it's working after doing few things.

[Ged_Traynor]

If you can post what you did to resolve the issue, it may help other people with the same issue