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Adobe Elements 2018

New Here ,
Feb 27, 2023 Feb 27, 2023

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En su momento adquirí la licencia para instalar Adobe Elements 2018 en un PC portátil y en otro fijo. Ahora el fijo se me ha estropeado, he perdido los programas instalados que estoy reinstalando en un PC nuevo y mi problema es que no me deja usar el programa porque ya lo tengo instalado en otro sitio y no hay manera de que alguien me ayude en esta cuestión. Por favor, ¿qué puedo hacer? 

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Adobe
Community Expert ,
Feb 27, 2023 Feb 27, 2023

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Hi @Tirant lo blanc You can contact Adobe Customer care at

https://helpx.adobe.com/contact.html

Log into the page and click the chat bubble on the lower right.

Ask for an "Agent" and they can reset your installation count - thats all they will be able to do, but it will allow you to install on your current machine.

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