Adobe lincese error

[elijah_2520]

A few days ago I got this error message while I was using Photoshop: You no longer have access to this app. Contact your administrator for more information. 

I bought a yearly subscription not even 2 months ago and I already have issues.

 

[creative explorer · Accepted solution]

@elijah_2520 I would clear my history, cookies and cache of my web browser, and even restart my Mac; then log-back into your Adobe account on adobe.com, using the exact Adobe ID (email) and password associated with your active subscription. and verify the subcription status. Navigate to Plans & Payments or Manage Plan. Look for any alerts, messages, or warnings about a failed payment, an expired plan, or an "on-hold" status. If there is a payment issue, update your credit card details or manually process the payment

[jane-e · Accepted solution]

@elijah_2520 

Do you have a mangaged account such as Teams, Enterprise, or Education? (You didn't say.)  If so, please contact your administrator as directed in your alert.

Jane

[elijah_2520]

Thank you!

[elijah_2520]

Thank you