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when in the middle of doing lineart on a simple piece. the interface completely locks up and progress cannot continue. oddly enough i can still access the top menu and save my work but everything else on the picture itself is inaccessable (only a normal mouse cursor shows up on the screen as opposed to whichever tool would be set). other visible quirks include, when minimizing and then re-maximizing the app, the workspace is no longer visible or accesable (i included a visual on this). this has NEVER happened as long as i have been using photoshop for the past few years i have used this, nor am i currently working on a project larger or more complicated than i normally do.
i was in the most recent version, and that is when these problems started happening.
resetting my prefrences did nothing.
i even went back to the version that was functioning just fine for me but that didnt fix the issue
Have you tried resetting preferences?
If that does not improve go to Photoshop preferences/performance and turn off "use graphics processor" and see if it stablizes.
If it does - that points to an issue with your graphics card.
Did you run all your driver updates after upgrading PS?
How much RAM and spare disk capacity do you have?
8 gb ram and 56 gb remaining space
8 GB total is not enough and is not what is available.
Photoshop alone has a minimum of 8 GB.
What is your scratch disk set to?
If you have it set to your main HD with 56 GB, again that is not enough.
I'm having the same problem with Photoshop on my Mac book pro. From what you're saying the Mac book pro, I just bought, which has 8G is not suitable for using Photoshop?
8 GB is the total RAM, not what is available once you run your OS or other software.
PS requires at least 8 GB dedicated RAM.
I have same problem. My PC got 32GB Ram, 2XXGB hardisk space, CPU i7 9700 3GHZ, RTX 2060Super with the last update driver....
What is your problem?
this is what i am also experiencing hopefully the new update helps.
What is the problem – details please, such as which version of InDesign and OS, how much RAM and spare disk capacity, any error messages, what activity are you undertaking when the problem occurs?
Hello , it was the photoshop version 2021 and i just updated it to the latest, hope this fixes the problem, just randomly while moving a layer it got stuck on the canvas rest eveything was working but nothing was showing on the screen where the main canvas is and the tools didnt change even when i selected different tools.