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Adobe Photoshop and Windows 7

New Here ,
Nov 08, 2021 Nov 08, 2021

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Hallo, ich habe in meinem Rechner Windows 7 Professional. Seit 2 Tage kann ich nicht mehr mein Photoshop verwenden. Was soll ich machen, dass es wieder funktioniert.? Ich habe ein Abo bei Adobe Creative Cloud (Photoshop, Lightroom, usw.) Adobe-Service kann mir nicht helfen, sie haben mir empfohlen, dass ich mit der Community Kontakt aufnehme. Hilfe!!!

 

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correct answers 1 Correct answer

Adobe Employee , Nov 08, 2021 Nov 08, 2021
Please have a look at this page for supported OS. Operating systemWindows 10 64-bit (version 1909) or later; LTSC versions are not supported

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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Please have a look at this page for supported OS.

 

Operating system Windows 10 64-bit (version 1909) or later; LTSC versions are not supported

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Adobe Employee ,
Nov 14, 2021 Nov 14, 2021

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It looks like there is a billing issue. For account issues go to https://helpx.adobe.com/contact.html  and click on the chat icon in the lower right to work with an agent:

JeffreyTranberry_0-1636917707248.png

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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