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Adobe Photoshop issues with Mac OS Ventura 13.1

Community Beginner ,
Jan 16, 2023 Jan 16, 2023

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Hello! Migrated my old 27" IMAC to a new 24" IMAC M1 and tho I researched if ADOBE Photoshop CC would be compatible with the M1chip I failed to check if it would be compatible with the current Ventura OS. It's not. Well not all of it anyway. Some major menus and tools are NOT compatible. I believe my saving grace is that I am still running an older version of PS (20.0.10) but I'm not certain. Tho i can still completely edit a job with the limited tools I found to work there are some major hiccups and I can foresee other issues popping up as I explore. I'm stumped... is reverting back to an older opporating system before Ventura an option or even the right fix? That sounds crazy and way risky as I'm not familar with this idea at all. The more I read about Ventura other photographer and cratives all seem to say hold off!!! 

 

Photoshop CC version 20.0.10

MAC OS version 13.1

MAC M1 chip

16GB ram

2TB HD (669.61 BG available)

 

Issues found so far-

1. LIQUIFY TOOL

(liquify screen is completely blacked out with only blank white text bars and check boxes visable but zero text visable or clickable areas available). If you wanted to make any adjustments to the tool, you cannot. The tool still works but you better hope how it is set up is exactly how you want to use it.

 

2. SAVE FOR WEB EXPORT SCREEN

(exact same issue as above with the liquify tool. Blacked out screen, blank white text bars and zero ability to make any changes rendering this option unuseable. Also, it took a solid 25 seconds for this screen to even open)

 

3. PATCH TOOL

(very slow, you make a selection and then slowly see it complete before you can grab it an move it. Its a second or more behind your hand)

 

4. OVERALL GLITCHY SLOW FUNCTIONALITY

(mouse is a second behind, glitchy, far too slow to be productive for a full time photographer)

 

Any advice would be helpful, Thank you so much! M.

Screenshot 2023-01-16 at 10.06.15 AM.pngScreenshot 2023-01-16 at 10.05.30 AM.png

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correct answers 1 Correct answer

Community Expert , Jan 16, 2023 Jan 16, 2023

Since you have a subscription you can update to photoshop 2023, which does run on macOS Ventura.

Just open the Creative Cloud desktop Application from Applications/Adobe Creative Cloud

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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There are numerious posts on the forum addressing these issues.

For most go to Photoshop Preferences/Technology Preview and check "Disable Native Canvas".

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Adobe Employee ,
Jan 16, 2023 Jan 16, 2023

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Hi @mariec27892470 sorry you are seeing this.  As @kevin stohlmeyer said, try: Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

Cory

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Community Expert ,
Jan 16, 2023 Jan 16, 2023

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Since you have a subscription you can update to photoshop 2023, which does run on macOS Ventura.

Just open the Creative Cloud desktop Application from Applications/Adobe Creative Cloud

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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Correct. Old version will have this problem on current macOS versions and hardware. Install Photoshop 2023.


Senior Product Manager - Customer Advocacy - Digital Imaging

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