Adobe Photoshop Version: 23.4.1 Clone Stamp Tool Issue causing Program Error (Windows)

New Here ,
Jun 21, 2022 Jun 21, 2022

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Hello, I am using Adobe Photoshop Version: 23.4.1 and since yesterday every time I select the clone stamp tool I get this error "Could not complete your request because of program error" Anyone have any idea to fix this please? Thank you 

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Adobe Employee ,
Jun 21, 2022 Jun 21, 2022

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Hi there,

 

Thanks for reaching out. We're sorry to hear about the program error you get while using the Clone Stamp tool in Photoshop 23.4.1.

Could you please share the version of Photoshop (Help > About Photoshop) and the version of Windows on your computer?

Are you seeing this issue after any recent update? Is it happening with only the Clone Stamp tool or other tools? 

 

Please go to Edit > Preferences > Performance section and uncheck the option "Use Graphics Processor." Restart your Adobe Photoshop and see whether it helps. If the issue persists, check out the other solutions.

Try to reset the tools followed by Photoshop preferences. 
Steps to reset the Tools and Preferences: To reset all the tools at once, right-click on the icon of whatever tool is currently selected in the Tool Options, select "Reset All Tools," and then click "OK." When you use the Reset All Tools option, it will reset all the tool selections in the Tools bar to their defaults.
You may try to reset Photoshop preferences back to defaults and check if that helps.

Here's the article for the steps: https://adobe.ly/3ceal5t 

Also, back up the existing Photoshop preferences if you have any custom brushes, actions, and workspace: https://adobe.ly/2vNz6FG 

 

Let us know how it goes. 

 

Regards,

Ranjisha

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