Adobe Photoshop will not load - scratch disk are full

New Here ,
Apr 18, 2022 Apr 18, 2022

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When I try to open photoshop I get a scratch Disk Preference ! saying the currently selected scratch disks are full. please modify scratch disk preferences. I try holding control al when next starting photoshop only to get the same message. I have 1 active scratch disk on drive C;|\ it says 4.84GB free space  information: startup 

 

I tryed watch u tube videos howver they seem to point to "control alt" as a first step. I see no actions after "control alt" 

 

i guess I could go into %temp% and delete file but that sounds a bit drastic. I did a windows disk cleanup but no help with that. also reboots do not eleiminate the problem

 

 

any suggestions?

 

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Check your keyboard layout by the way. I want to confirm that it is extremelly difficult to get Scratch disk option window to appear on Windows 11. I got that dialogue once on my screen after numerous fails, perhaps 20 fails before and after.

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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The scratch disk is not a setting "inside" Photoshop. It is actual, physical disk space, and you don't have enough left for Photoshop to operate normally. There's no point in going into the scratch disk preferences if you don't have any free space to assign.

 

You need to clear out more disk space. That's the long and short of it. Depending on file sizes and how many files you have open, you should have at the very least 100GB free, but preferably more. Personally I'd consider 500 GB minimum.

 

Raster image editing moves huge amounts of data around, much more than can be held in system RAM. So this temporary working data are written to disk. That's the scratch disk. If there's no free disk space, Photoshop can't operate.

 

When you get this message, it means you're so low on disk space that you will soon have bigger problems. Worst case your whole system may freeze up.

 

 

 

 

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