After creating a new document, it looks all black

Guest
Jul 09, 2022 Jul 09, 2022

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Hello everyone,

 

I just created a New Document with my own settings:
- 800x800 pixels;
- With Artboard;
- Background Content White;
- 32 bits;
- sRGB Color

 

The problem is that the document stays black and I can't change the color to white and also can't work on the layer.

 

I have already:
- Switched from 32 bits to 8 bits;
- Do the whole document creation process but without the artboards;
- Create a white background and merge;
- Uninstall and reinstall PhotoshopOnPaste.20220709-232434.png

 

What can I do?

 

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Adobe Community Professional ,
Jul 10, 2022 Jul 10, 2022

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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Adobe Community Professional ,
Jul 10, 2022 Jul 10, 2022

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I found this maybe it can help?

https://community.adobe.com/t5/photoshop-ecosystem-discussions/files-appear-black-blank-when-i-open-...

It is not marked correctly but if it works you can mark it correct.

Lee- Graphic Designer, Print Specialist, Photographer

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