After latest update Photohsop freezes during "Save As"

Explorer ,
Jun 18, 2022 Jun 18, 2022

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I'm staring at an unresponsive PS desktop in Win 11. Task Manager does not report PS as unresponsive but unresponsive it is indeed. I am simply attempting to save an image to a local drive, not a network drive or a cloud linked drive. What is the point of processing an image that cannot be saved? No other programs are open, well now this browser is, the anti-virus is Microsoft defender. 

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Adobe Community Professional ,
Jun 18, 2022 Jun 18, 2022

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Hi. Please check this link. I could be helpful: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

Marlon Ceballos.

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Adobe Employee ,
Jun 20, 2022 Jun 20, 2022

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Hi @bmoag, sorry to hear this.

 

A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation. 
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

-- Cory

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