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After update photoshop 21.2.2 pen pressure not working

Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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When I updated Photoshop 21.2.2 may wacom pen presurre not working. I use PSUserConfig and nothing. I use new drivers Wacom and nothing.

I have to back to old version and pen pressure is ok. Strange.

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correct answers 1 Correct answer

Adobe Employee , Aug 19, 2020 Aug 19, 2020

Hi Michal,

 

You can remove the PSUserConfig file if you are using it only to configure WinTab with Photoshop because that will not give you good results. Enable the WindowInk option in Wacom settings and let us know if that helps. 

 

Thanks,

Mohit 

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Community Expert ,
Aug 18, 2020 Aug 18, 2020

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The latest versions are designed to work with Windows Ink. So remove the PSUserConfig.txt file and in Wacom tablet properties check Windows Ink.

Dave

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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ok its works... thanks 😉 ... but Im lost all custom settigs keybords and workspaces ... aaaaa 

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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but now I see alt menu wrrrr how turn off this menu ? 

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New Here ,
Sep 06, 2020 Sep 06, 2020

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Is there any way to go to back to the previous behaviour (without Windows Ink)? It was working better on my PC, no crash, less lag.

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Community Beginner ,
Sep 08, 2020 Sep 08, 2020

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Hi, Dave. I followed all the steps here. I removed the PSUSerConfig file, and added PhotoShop to the Wacom "Application" tab, but I'm still not getting any results. Everything was working smoothly in the last version (even without the need for the PSUSerConfig file, if I remember correctly).Any ideas?

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New Here ,
Apr 24, 2023 Apr 24, 2023

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Does not work(

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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Same. Windows Ink is a plague and has been for years. Reverting to previous version and restoring preferences...

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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every update is new adventure for me 🙂 

 

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Adobe Employee ,
Aug 19, 2020 Aug 19, 2020

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Hi Michal,

 

You can remove the PSUserConfig file if you are using it only to configure WinTab with Photoshop because that will not give you good results. Enable the WindowInk option in Wacom settings and let us know if that helps. 

 

Thanks,

Mohit 

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Explorer ,
Aug 19, 2020 Aug 19, 2020

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Hi Mohit,

In that case all sliders in Photoshop start to lag as in Lightroom. Wacom becomes pretty useless for Adobe applications in Windows 10

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New Here ,
Aug 19, 2020 Aug 19, 2020

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Unfortunately activating windows ink and deleting PSUserConfig breaks the functionality for wacom in every other pressure sensitive software (such as ZBrsuh and Substance in my case).
Best option is revert to previous Photoshop version and disable automatic updates. Hope Adobe can patch this up to keep using the PSUserConfig file.

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Community Expert ,
Aug 20, 2020 Aug 20, 2020

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"Unfortunately activating windows ink and deleting PSUserConfig breaks the functionality for wacom in every other pressure sensitive software (such as ZBrsuh and Substance in my case)."

 

No it doesn't - Wacom tablet properties allow you to set Windows Ink use by application.

Dave

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Explorer ,
Aug 20, 2020 Aug 20, 2020

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Removing the PSUserconfig file and reenabling Windows Ink works, but this also creates a situation where every time a modifier key is pressed (ALT, CTRL, SHIFT) a little text box shows up underneath the pointer. If you paint in in PS this is incredibly annoying. I don't know yet what else this latest update has broken with the new Windows Ink compatibility.

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Community Beginner ,
Aug 29, 2020 Aug 29, 2020

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I have the same problem, it manifests itself with laggy slider control in LR and no pen pressure in PS. Turning off windows ink for LR overcomes the lag with sliders. But pen pressure in Photoshop will not work. I'm sure that sometime today I did manage to get pen pressure to work in PS but it didn't stick and I dont remember what I tweaked to get it to operate. Frustration to say the least!

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Community Expert ,
Aug 29, 2020 Aug 29, 2020

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In Wacom properties you can turn Windows Ink on/off by application so set it on for Photoshop (and remove PSUserConfig.txt) and turn it off for Lightroom

 

Dave

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Community Beginner ,
Aug 31, 2020 Aug 31, 2020

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Thanks Dave, one of the issues I had was that for some reason Win10 wouldn't update to the latest driver (6.3.40-2). I unistalled the tablet and associated drivers. The ran the Wacom Driver utillity without the tablet connected. Now Win10 knows I have the latest driver. At the moment everything seems to work as I want it to including disabling Windows Ink in LR Classic.

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New Here ,
Jan 20, 2022 Jan 20, 2022

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I don't see a windowink choice in wacom settings. I have a macbook pro

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New Here ,
Aug 19, 2020 Aug 19, 2020

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I'm in the same boat, 21.2.2 seems to have broken pen pressure. All the comments on this I find are mentioning Windows Ink but on my office PC we're still on Windows 7. Is there another fix that doesn't involve Ink? Wacom driver is up to date (6.3.40-2)

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Community Expert ,
Sep 08, 2020 Sep 08, 2020

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Please install the latest update to version 21.2.3. 

You can use PSUserConfig and disabling Windows Ink! 

 

https://community.adobe.com/t5/photoshop/photoshop-21-2-3-is-now-available/td-p/11419886?page=1

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.3 - Photoshop 24.5 - Nik Collection 6 - Topaz Sharpener AI

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New Here ,
Apr 24, 2023 Apr 24, 2023

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Tell me, it takes me to the site with the update of this version, but there is no place to download it (

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Community Expert ,
Apr 24, 2023 Apr 24, 2023

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LATEST

Thers's no link available to download older version of CC apps. Adobe has removed the links to older versions from their public websites.  

You can install only the latest and 1 version prior versions using the cc desktop app. For versions newer than cc 2019 but older than one previous version, you have to contact adobe support for the appropriate links.

This can be done by chat or phone.

Chat: Use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right), type AGENT and then 
be patient, it can take quite a while to reach a human.

Phone: 
https://helpx.adobe.com/contact/phone.html



 


 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.3 - Photoshop 24.5 - Nik Collection 6 - Topaz Sharpener AI

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