After update "Quick export" is very slow, like 2-3 minutes for the dialogue box to pop up

[Alex287788004fre]

It doesn't matter how big or small the file size is, I'm currently working on a 1mb file with 3 artboards

Previously this was a very quick task:  File > Export > Quick Export > and done

Since I've updated to the latest PS doing a quick export takes 1-3 minutes for anything to happen. Normally this was practically instananeous.

Are there some settings I need to update? 

[Ranjisha Sengupta]

Hi @Alex287788004fre 

Thanks for reaching out. We're here to help.

A few quick questions:

How much scratch disk is available? Are you working with PSD/PSB files? Are you using an external hard drive?

If you're working with PSD files, save time on file saving by disabling compression on them. This will make the files larger, but they'll save faster. For that, go to the File Handling tab of your Photoshop preferences and check the Disable Compression of PSD Files option.

Let us know if it helps.

Best,

Ranjisha

[Alex287788004fre]

• I have over half my disk space / scratch disk space free
• I use dropbox as a file drive, no internet drive
• I just turned off compression and it made zero difference

Just to clarify again, this started happening ONLY after the recent update. My PC setup should make zero difference. 

[D Fosse]

If you really mean Quick Export, a dialog will only come up if you set it to ask where to save every time (in preferences). If not, it will just export without any dialogs appearing.

If you mean regular Export, what is the size in pixels of the original file? Is it a complex file with many layers/smart objects and so on?

[Alex287788004fre]

I do mean quick export, but I only recently changed from regular Export so I forgot there is no dialogue box. The "Quick export" takes 1-3 minutes for anything to happen. This was practically instant before the update

[D Fosse]

OK, but still, what is the size and structure of the original?

If it's a big and complex file, loading the export module will take time.

[Alex287788004fre]

Its a PSD file with artboards

It's 240mb

I just deleted all but one artboard and shrunk the file size down to 24mb 

It still takes around a minute for the export to complete.

Quick export has basically become completely unusable if this is not fixable

[Alex287788004fre]

For the record I had exported this exact same file on the previous PS version and it was practically instant (as you'd expect from a function called "Quick Export").

Most files I was previously exporting were much bigger and much more complex than this current file and would also export practically instantly.

So it definitely seems like a photoshop update issue. 

[Alex287788004fre]

bump

[Alex287788004fre]

any suggestions?

any update?

any fix?

[Alex287788004fre · Accepted solution]

Pretty amazing the "experts" didnt know anything except trying to gaslight as if its a "me" problem - meanwhile the "Related conversations" solved it immediately. 

Thank you @BrettN for being competent! 

Maybe others can stop pretending photoshop is perfect and its always user error even though there are dozens of people with the EXACT SAME issue always after an upadte.

Next time someone comes to the forum complaining about the quick export being broken, now you know, just tell me them  to check Legacy export. 

You're welcome

[Hannes Drexl]

I have the exact same problem since the update. Can you link to the answer that solved the problem?

[Alex287788004fre]

Yeah it was this post here:
Solved: Photoshop slow to quick export after update past v... - Adobe Support Community - 12624118

Preferences > Export > Check legacy option

Basically every "new and improved" feature they roll out seems to be broken. I have like a dozen "Use legacy" options checked because of the incompetent updates

[Tuan_GL]

Many thanks, I fixed it. OMG :(((