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3

AI generator is not working at all

New Here ,
Jun 17, 2025 Jun 17, 2025

Generative Fill and Remove Tool don't work. Ask "Check Internet connection"

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Adobe
Community Expert ,
Jun 17, 2025 Jun 17, 2025

@FOTOPLANETA_UZ0739 

 

i've moved your post from Creative Cloud desktop to the Photoshop forum.

 

What is your version of OS and Photoshop? A screenshot will be helpful.

 

Jane

 

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New Here ,
Jun 17, 2025 Jun 17, 2025

 

FOTOPLANETA_UZ0739_0-1750156862494.png

 

Photoshop 26.7

FOTOPLANETA_UZ0739_1-1750157170719.png

 

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New Here ,
Jun 17, 2025 Jun 17, 2025

The same. Beta, Standard, Reinstall, Reset preferences, Reset system. All SI tools not work.

Roland5EBE_0-1750157140880.png

 

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New Here ,
Jun 17, 2025 Jun 17, 2025

That In Polish - something went wrong

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New Here ,
Jun 17, 2025 Jun 17, 2025

U mnie to samo 😞 

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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

podobnie, coś namieszali w nowej aktualizacji. 

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Explorer ,
Jun 17, 2025 Jun 17, 2025

Today I can't perform some functions while working. Generative fill and just generate do not work

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New Here ,
Jun 17, 2025 Jun 17, 2025

I can add as a consolation that this is not a problem only with your photoshop 😕

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New Here ,
Jun 17, 2025 Jun 17, 2025

I have the same problem

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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

SAME......

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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

on version 25.12.3 still works so we need instal 2nd older version to work o_O

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New Here ,
Jun 17, 2025 Jun 17, 2025

updated photoshop to the latest version and it worked now

 

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New Here ,
Jun 17, 2025 Jun 17, 2025

Did this in the first step and nothing

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New Here ,
Jun 17, 2025 Jun 17, 2025

after several times the error started to appear again

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Explorer ,
Jun 17, 2025 Jun 17, 2025

Same thing here... generative fill doesn't work. I've updated to the latest beta version and nothing.

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New Here ,
Jun 17, 2025 Jun 17, 2025

same...

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New Here ,
Jun 17, 2025 Jun 17, 2025
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Explorer ,
Jun 17, 2025 Jun 17, 2025

It's not a problem that the button appears disabled. It's a problem that it doesn't work and doesn't do anything.

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Explorer ,
Jun 17, 2025 Jun 17, 2025

I still can't work. This still isn't working. They're messing up my workday.

 

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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

Same heregrafik.png

This Error message appears after it fails

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New Here ,
Jun 17, 2025 Jun 17, 2025

Came here hoping to find a solution. I am having the same problem. It appears it is going to generate, but then pops up with a message box stating "Something went wrong. Please try again." 
For context, I have restarted my computer, checked internet connection, and updated photoshop, none of which are solving the problem. 

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Community Beginner ,
Jun 17, 2025 Jun 17, 2025

I have the same bug. It happened after Photoshop was updated last night to version 26.8.

Dr. Zachi Evenor
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New Here ,
Jun 17, 2025 Jun 17, 2025

Same. Not working on my PC, but work on laptop. Try to downgrade PS to version like on laptop, but its loading endlessly

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Explorer ,
Jun 17, 2025 Jun 17, 2025

Already started to work

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