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8

AI Photoshop

New Here ,
Dec 18, 2023 Dec 18, 2023

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AI dont work in Photoshop. reaches halfway and turns off without errors

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Windows

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Adobe
Community Expert ,
Dec 18, 2023 Dec 18, 2023

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Does your computer meet the minimum system requirements?

 

Here's some additional information for address crashes:

 

 

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New Here ,
Dec 19, 2023 Dec 19, 2023

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I have the SAME issue with Photoshop Generative AI. It doesn't generate at all.

Photoshop version I have tried this recently:
v25.2.0
v25.3.1

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New Here ,
Dec 19, 2023 Dec 19, 2023

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This was WORKING fine Yesterday. 

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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What does Help > GPU Compatibility state? 

What have you done for all-purpose trouble-shooting so far? 

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New Here ,
Dec 19, 2023 Dec 19, 2023

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It was Working yesterday. It means, photoshop was not having this issue at all nor the rest of the previous days. This means, TODAY, this happened by not GENERATING at all(GEN AI). FIrst it took a long time to load then gives an error.

For your info.
Pass: OpenGL available

Pass: OpenCL available

Pass: DirectX available

Pass: Direct X feature level 12.2 available, feature level 12.0 required

Pass: Above required VRAM (6010 MB of 1500 MB required)

GPU Detected: NVIDIA GeForce RTX 3060 Laptop GPU (NVIDIA)

Win 11 Pro x64 23H2. OS Build 22631.2861

Again, it WAS WORKING yesterday and the previous days.

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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quote

FIrst it took a long time to load then gives an error.

What is the error? 

 

What have you done for all-purpose trouble-shooting so far? 

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New Here ,
Dec 19, 2023 Dec 19, 2023

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I did troubleshoot this. And rebooted my PC and still having this issue. After researching, it looks like I am not alone in this issue. 

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Community Expert ,
Dec 19, 2023 Dec 19, 2023

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What is the error? 

Did you restore the Preferences? 

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New Here ,
Dec 19, 2023 Dec 19, 2023

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Thanks Adobe for the fast action. Its now resolved itself. I guess someone in adobe saw and fix this. 🙂 

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