Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


All Adobe products suddenly not starting

New Here ,
Jun 13, 2021 Jun 13, 2021

Copy link to clipboard

Copied

Hi all!

 

I am running Mac OS Big Sur 11.4. Today all my CC products refused to open - just giving me the "beach ball" on launch. I tried Photoshop, Premiere and Lightroom all with the same issue. 

 

So far I have restarted the computer and reinstalled CC twice + ran adobe cleaner but nothing seems to be helping.

 

Grateful for any assistance.

 

-Jan

TOPICS
Crash or freeze, Mac, Problem or error

Views

405

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 13, 2021 Jun 13, 2021

Copy link to clipboard

Copied

Is it just the latest versions you have tried? If you can, perhaps try downloading an earlier version of a program via the Creative Cloud app. The app happily lets you install multiple versions of the same program such as Photoshop.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2021 Jun 13, 2021

Copy link to clipboard

Copied

Thanks Michael!

Had to go back a few versions but I did get it running again.

 

-Jan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 13, 2021 Jun 13, 2021

Copy link to clipboard

Copied

LATEST

Cheers Jan. Great to hear you are back up and running agin. Hope you find a solution for why the current versions aren't working.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines