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All generative instruments are not active, buttons are grey

New Here ,
Oct 07, 2024 Oct 07, 2024

Hi, I'm using photoshop on Windows 11, recently I noticed that all generation instruments are unactive.

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Adobe
Adobe Employee ,
Oct 08, 2024 Oct 08, 2024
LATEST

Hey, @alexc71994945. Welcome to the Photoshop Community. I reviewed the account you used to log in, and I found an active subscription. 

 

Please try launching Photoshop from the Creative Cloud desktop app and check if the issue exists.

You can try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out it is a network issue. 

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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