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ALL of my icc profiles dissapeared! Windows 11

New Here ,
Nov 27, 2024 Nov 27, 2024

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Please help!  ALL (and I mean ALL) of my icc profiles are unable to load under color settings.  None of my icc profiles are listed in the dropdown when trying to select a profile within photoshop. It does not matter if I try "load rgb" or "load cmyk" either... nothing happens .. not even a warning or failure notice... absolutely nothing happens after attempting to load an icc profile - the dialog box still shows "load rgb..." or "load cmy...". I have also tried re-installing Photoshop with the same result.  I have verified that the icc files are still in the "C:\Windows\System32\spool\drivers\color" directory, but they do not show up in the drop-down menu when trying to select a profile in photoshop.  The do show up when trying to "load rgb/cmyk" manually, but they do not load when selected.  I have tried manually removing specific icc profiles, downloading new files directly from the paper manufacturer, and reinstalling the new icc profile, but that too does not work.  What can I do?

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Adobe
Community Expert ,
Nov 27, 2024 Nov 27, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Expert ,
Nov 27, 2024 Nov 27, 2024

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Can you show a screenshot? Which rolldown, is it completely empty? What profile are you trying to load and for what purpose?

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New Here ,
Dec 03, 2024 Dec 03, 2024

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I have something similar, I have icc profiles from epson but i want to load the icc of koala paper but it don't show up in drop down menu while I ave the profile in C:\Windows\System32\spool\drivers\color

 

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