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ALT, SHIFT, and CTRL pop up under cursor

Community Beginner ,
Aug 04, 2015 Aug 04, 2015

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Before I upgraded to windows 10 my Photoshop was running perfectly on CC 2014, with my tablet experience being treated different form other applications.  Avoiding such things such as, "press and hold to right click" and t"ext boxes for ALT, SHIFT and CTRL", but now in windows 10 my Photoshop is treated exactly like all other services with the annoying pop up text boxes and blue circles being formed when holing it down and right clicking.  Does anyone have a fix for this issue.  I am using a Wacom Intuos Pro Medium in Photoshop 2015/2014.  Thank you.

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correct answers 1 Correct answer

Community Expert , Jan 09, 2016 Jan 09, 2016

Yes the pop-up are from Windows INK turning off INK you will loose pressures sensitivity till you force the use of wintab API in newer Photoshop versions. 

1.       create a notepad and type in:

# Use WinTab

UseSystemStylus 0

save it as a plain text file named PSUserConfig.txt

2.       Open run command and type appdata and hit enter key

3.       Go to location:

Roaming - Adobe - Adobe Photoshop CC2015 - Adobe Photoshop CC2015 Settings

4.       Move  the PSUserConfig.txt file to Adobe Photoshop CC 2015

...

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Adobe
Community Beginner ,
Nov 27, 2023 Nov 27, 2023

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LATEST

This was once a classic fix and while it still works it's causing brush lag and and/or a hang in "loading preferences" at startup for some people including myself. Does anyone know of any alternatives?

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Community Beginner ,
Nov 03, 2017 Nov 03, 2017

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Hi, I'm having the same problem as everyone and am trying to install the patch as described.  However I have Photoshop Elements 15 and can't find a Settings file to save it. Can anyone tell me where I should put it please? (Polite answers only).

Thanks, John

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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Please ask in the Elements forum. User there should be better at configuring Photoshop Elements then Photoshop user here.  Photoshop is a different product then Photoshop Elements use this link Photoshop Elements

JJMack

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Community Beginner ,
Nov 03, 2017 Nov 03, 2017

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It seems a shame to go through the whole rigmarole again, but I'll do as you suggest.

Thanks, John

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Explorer ,
Mar 14, 2018 Mar 14, 2018

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Wacom, Adobe and Microsoft should really get together to work on this problem, it's such a pain for thousands of artists who use their procucts...

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Community Beginner ,
Oct 29, 2018 Oct 29, 2018

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October 2018 Summary

Here are a couple of things you can try:

Disable Windows Ink, config panel.

Windows Registry

    Use the Windows key + R keyboard shortcut to open the Run command.

    Type regedit, and click OK to open the Windows registry.

    Browse the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsInkWorkspace

    If you don't see the WindowsInkWorkspace key (folder), then do the following:

        Right-click the Microsoft key, select New, and click Key.

        Name the new key WindowsInkWorkspace.

        Click OK.

    Right-click on the right side, select New, and click DWORD (32-bit) Value.

    Name the key AllowWindowsInkWorkspace.

    Click OK.

    Double-click the key and make sure its value is set to 0, which means disabled.

    Restart your computer to apply the changes

ALT, SHIFT, and CTRL pop up under cursor

Create Text File named:

PSUserConfig.txt

Add this lines:

# Use WinTab

UseSystemStylus 0

Save, remove ".txt"

Save in:

C:\Users\USERNAME\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2018 Settings

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Community Beginner ,
Oct 29, 2018 Oct 29, 2018

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October 2018 Summary

Here are a couple of things you can try:

Disable Windows Ink, config panel.

Windows Registry

    Use the Windows key + R keyboard shortcut to open the Run command.

    Type regedit, and click OK to open the Windows registry.

    Browse the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsInkWorkspace

    If you don't see the WindowsInkWorkspace key (folder), then do the following:

        Right-click the Microsoft key, select New, and click Key.

        Name the new key WindowsInkWorkspace.

        Click OK.

    Right-click on the right side, select New, and click DWORD (32-bit) Value.

    Name the key AllowWindowsInkWorkspace.

    Click OK.

    Double-click the key and make sure its value is set to 0, which means disabled.

    Restart your computer to apply the changes

ALT, SHIFT, and CTRL pop up under cursor

Create Text File named:

PSUserConfig.txt

Add this lines:

# Use WinTab

UseSystemStylus 0

Save, remove ".txt"

Save in:

C:\Users\USERNAME\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2018 Settings

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Community Beginner ,
Feb 12, 2022 Feb 12, 2022

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I went to "Edit" -> "Preferences" -> "Tools" and un-checked the "Use Shift key to switch tools". This fixed the issue for me (at least for the shift key).

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Community Beginner ,
Feb 12, 2022 Feb 12, 2022

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Nope, just kidding, it came back when I entered fullscreen mode. 

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New Here ,
Feb 28, 2022 Feb 28, 2022

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Hey?

Please i actually need the pop up but mine isn't showing up anymore in Photoshop, is there a way to fix it to work again?

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