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Alteração da conta adobe

New Here ,
May 28, 2023 May 28, 2023

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Estou com problemas para utilizar as novas ferramentas de IA do PS pois diz que a idade que está em meu cadastro é menor do que 18 anos, preciso saber como alterar a idade pois já passei dos 18 anos faz tempo. 

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Adobe
Community Expert ,
May 28, 2023 May 28, 2023

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See the Questions section of the following article

https://helpx.adobe.com/photoshop/using/generative-fill.html

I am quoting the relevant section here as well

Why is the Generative Fill button greyed out if I'm over 18?
If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:
  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

-Manan

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Community Expert ,
May 30, 2023 May 30, 2023

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Hi @Guilherme N Fotografia in addition to what @Manan Joshi posted, be aware that if you have previously entered a DOB and you are underage, the date cannot be changed. If you have not previously added age verification, and cannot enter your age verification via Behance, Adobe Customer Care can assist you. Go to https://helpx.adobe.com/contact.html and log into the site. Click the chat pod on the bottom right and type AGENT to get a real person who can help. Be patient 1:1 customer care puts you in a queue. Or you can reach out on Twitter at AdobeCare

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