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Alterar Data de Nascimento

Community Beginner ,
May 27, 2023 May 27, 2023

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Tem opções que estão desabilitadas por conta de ser menor de idade. Mas não sou menor de idade, apenas coloquei a data de nascimento errada. Como posso alterar

 
 
 
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correct answers 1 Correct answer

Community Expert , May 27, 2023 May 27, 2023

@Defaulted30103971gzyd 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Bir
...

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Community Expert ,
May 27, 2023 May 27, 2023

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@Defaulted30103971gzyd 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

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Community Beginner ,
May 27, 2023 May 27, 2023

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Eu ja tinha a conta do behance criada para meus trabalhos, então nao pediram a minha data de nascimento novamente. E eu logo com meu google eu certifiquei que minha data de nascimento é de maior de idade nas redes sociais conectadas, e estao publicas tambem! Realmente eu nao estou conseguindo resolver. Por favor, me ajuda 

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New Here ,
May 28, 2023 May 28, 2023

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Conseguiu resolver? Estou com o mesmo problema, e minha data de nascimento está correta (maior de 18)

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Community Beginner ,
May 28, 2023 May 28, 2023

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ainda nao consegui, se resolver por favor me avise. Preciso para realizar meus trabalhos, essa ferramenta seria essencial 

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New Here ,
May 30, 2023 May 30, 2023

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Estou com o mesmo problema e não consigo alterar a data de nascimento. Tenho 65 anos e o Adobe acha que tenho menos de 18 anos. Nunca me pediram data de nascimento nenhuma e adoram (a ADOBE) receber meus pagamentos. Estou pensando em acionar o site reclame aqui

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New Here ,
May 30, 2023 May 30, 2023

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Pessoal, o problema foi resolvido logando na behance.net que imediatamente me pediu a data de nascimento. Minutos depois desloguei do Adobe Cloud e loguei de novo e tudo começou a funciona no Photoshop Beta

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New Here ,
May 31, 2023 May 31, 2023

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Instalando a versão beta com a ia, passei pelo mesmo problema agora a pouco ...

Segui fazendo o login no behance e alterei a data RESOLVIDO OBRIGADO!

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New Here ,
Jun 02, 2023 Jun 02, 2023

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como alterou a data no behance??

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Community Beginner ,
Jun 02, 2023 Jun 02, 2023

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também estou em busca de alterar, mas pelo que eu estou pesquisando, não tem como! apenas criando uma nova conta 

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New Here ,
Jun 14, 2023 Jun 14, 2023

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não tem como editar a data de nascimento?!

Adobe, vou ficar sem o recurso porque não tenho ONDE COLOCAR A DATA DO NASCIMENTO?

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Community Beginner ,
Aug 04, 2023 Aug 04, 2023

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basicamente isto! Voce conseguiu resolver? Alterar a data?

 

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New Here ,
Aug 08, 2023 Aug 08, 2023

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Olá! 

No momento em que aqui escrevo (Agosto de 2023), falei com uma Funcionária da Adobe via Chat, na minha primeira tentativa apareceu em Inglês mesmo (*foi o que apareceu primeiro no Sistema; depois que redirecionou para 'abobe/br'), sou do Brasil, e ela me confirmou que o "Back End Team" cuidaria do meu caso, e me deu o prazo de "2 a 3 horas" para limparem minha "Data de Nascimento" incorreta do Sistema da Adobe, em que havia errado apenas o Mês no preenchimento da instalação do Adobe Acrobat Reader App para Android.

Deu certo! Se soubesse, não teria tentado deletar minha Conta que tinha apenas esse pequeno 'erro' no Registro, que depois voltei atrás e cancelei, nem teria desinstalado o App no meu Smartphone Android. Tudo Ok até agora.

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New Here ,
Aug 08, 2023 Aug 08, 2023

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* 'adobe/br* (*foi o corretor Ortográfico do Android que pôs isso errado no texto..) 😅

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New Here ,
Aug 08, 2023 Aug 08, 2023

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*Edit😘 Será que aqui é o lugar correto para postar sobre o 'Adobe Acrobat Reader para Android (Mobile)'? Senão, poderia ser jogado para a Seção do Fórum correto. Isso seria possível, e necessário aqui?

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New Here ,
Aug 08, 2023 Aug 08, 2023

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Erro de Emoji colocado por engano no Sistema (foi gerado errado, e não havia visto o Preview do que seria enviado..). Da próxima vez uso a função 'Pré-visualizar' antes de enviar o texto da postagem.

*Sugestão: As mensagens poderiam ser editadas, se forem colocadas para edição logo depois de enviadas. Essas sugestões de formatação de texto da Adobe..

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New Here ,
Jun 14, 2023 Jun 14, 2023

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tabém não estou conseguindo se conseguir pff avise aqui

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Community Beginner ,
Aug 04, 2023 Aug 04, 2023

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resolveu? por favor, me ajude se sim

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