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Announcement / Error message

New Here ,
Apr 20, 2024 Apr 20, 2024

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Hello
When I run PS, I get the following message:

Unfortunately, an unknown error occurred.

The problem is probably on our side, but it is also possible that you are not connected to the Internet. Please check your internet connection and try again later. If you still experience problems, see the troubleshooting guide.

What could it be ?
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Adobe
Community Expert ,
Apr 22, 2024 Apr 22, 2024

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Are you connected to the internet? Have you checked your firewall/Windows Defender settings to make sure PS and Adobe are allowed?

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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