any of the installed applications opens

New Here ,
Aug 02, 2022 Aug 02, 2022

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Any of my installed applications opens, I already uninstall and reinstall and there is no way to open them.

 

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Alejandro, which Adobe application and versions are you trying to open?  Do you receive any specific error messages?  Can you use the steps listed in https://helpx.adobe.com/creative-cloud/help/launch-start-app.html to open the Adobe application?

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New Here ,
Aug 02, 2022 Aug 02, 2022

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I all ready tried everything, the applications I´m traing to open are Photoshop, Bridge or Lightroom. My system is macOS Monterrey version 12.5 and the adobe applications are all updated. I also uninstalled Creative Cloud en reinstall and restart my computer... nothing goes. when Itry to open an application that never happens and the system just advise the app is not responding.

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Can you open any other applications on the computer, Alejandro?  Is TextEdit able to open successfully?  

 

What happens when you try to open Photoshop or Lightroom CC?  Does the icon show up in the dock and then disappear?  When were you last able to open applications on the computer?

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New Here ,
Aug 02, 2022 Aug 02, 2022

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Yes any other application but adobe´s could be open. If I try to open PS, the icon jumps in the dock, but never opens...

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Thanks, Alejandro; I will move this discussion to the Photoshop Ecosystem discussion forum so that additional suggestions can be provided on how to resolve errors while launching Photoshop and Lightroom CC.

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Community Expert ,
Aug 02, 2022 Aug 02, 2022

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1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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