appears empty window, cant use PS

New Here ,
Feb 28, 2022 Feb 28, 2022

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hello I apologize if it has already been answered. an empty (besides, the inscription Photoshop and X at the top) window appears when I start photoshop and can't do anything further except close the window which close and the whole program 

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Adobe Community Professional , Mar 01, 2022 Mar 01, 2022
Hi Try resetting your Photoshop preferences https://helpx.adobe.com/photoshop/using/preferences.html If that doesn't help try using the Adobe cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Community Professional ,
Mar 01, 2022 Mar 01, 2022

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Hi

Try resetting your Photoshop preferences

https://helpx.adobe.com/photoshop/using/preferences.html

If that doesn't help try using the Adobe cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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