Auto Save not working

[jimmythejinx]

Hi 

my auto save isnt working - I have it set to save every 5 minutes 

this is a constant problem 

and example is : 
Just lost a large .PSB file -
I also had a tif open - the tif recovered , but not the .psb 

Using an empty external SSD as scratch 

Mac Studio M2 Max 64 GB
sonoma 14.7.1
Photoshop   26.1.0 
this has been happening since the last upgrade 
this shouldnt be happening its key to my work - and its becoming very , very annoying 

any suggestions greatly received 

[Sameer K]

Hey, @jimmythejinx. Welcome to the Photoshop community. I'll need more info to help you figure this out.

Does this happen with specific documents? What is the general size for PSB files you work with, and where are the source files stored? Have you tried moving a few documents to the internal drive and opening them from the internal drive?

Working through a network, or external drive is unpredictable & is not recommended. Head here to learn more: https://adobe.ly/3A2G2zK 
The event of file damage is rare. You can check the steps here to troubleshoot file recovery: https://adobe.ly/3YLSkGO

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

[jimmythejinx]

Hey Sameer 
thanks for the reply 

My Psb files can be anything from 2 - 15 GB - it doesnt seems to be with super large files -

Today the file that didn't recover was only 1.7 GB 

To be clear - I'm not working through an external drive - the PSB is located on my hard drive 
I only only the External SSD  as a scratch disk ( for extra P'shop memory processing - or whatever it does most of us Professional Retouchers do this  ) 
The files stay on my local Drive and is where its saved 

I never had this problem before I upgraded P'shop to 26.1.0  - it seems very dangerous - especially as my commercial files are often days worth of work .

any advice greaqtly appreciated 

thanks 

[jimmythejinx]

@Sameer K 

[jimmythejinx]

@Sameer K 

any joy on this please ?

its still happening - even though I'm now using the internal HD as my scratch disk 

[D Fosse]

Let's be clear - is Photoshop crashing?

There is no "autosave" in Photoshop. What it has is crash recovery, not the same thing. The recovery file is deleted in a normal shutdown, only if the normal shutdown sequence is cut short/interrupted is the recovery file retained. Then it opens automatically on next Photoshop launch.

The real problem, of course, is the crashing. That's usually GPU-related.