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background becoming pink (photoshop 3d)

New Here ,
Jul 08, 2021 Jul 08, 2021

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when I using  3d photoshop the background changing color to pink. I can't do anything. how can I fix this problem? 

 

thanks Capture3dproblem.PNG

 

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Bug, How to, Problem or error, Windows

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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Hi

If you're using the most recent version, try enabling this option in preferences and restarting Photoshop to see if it helps

2021-06-11 17_45_47-Window.png

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New Here ,
Jul 08, 2021 Jul 08, 2021

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thanks but unfortunately still not working 

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