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Being charged for Photography plan even though I didn't sign up for it.

New Here ,
Nov 01, 2021 Nov 01, 2021

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Hello, I signed up for the Acrobat Pro DC back in May and am also being charged for the Photography plan which I never signed up for. I do have another account through a different email address but it doesn't show any plans which is how it should be. I just want to stop being charged for the Photography plan please. Thank you.

 

-Charles

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correct answers 1 Correct answer

Adobe Employee , Nov 01, 2021 Nov 01, 2021
For account issues, go here: https://helpx.adobe.com/contact.html and click the chat icon in the lower right to chat with an agent: 

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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For account issues, go here: https://helpx.adobe.com/contact.html and click the chat icon in the lower right to chat with an agent: 

JeffreyTranberry_0-1635770747672.png

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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