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Bestanden vanuit LR naar PS : schijf fout

Community Beginner ,
Mar 07, 2022 Mar 07, 2022

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Wanneer ik een bestand vanuit LR wil openen in PS krijg ik de melding : kan bestand niet openen vanwege schijf fout. Originele bestanden staan op externe harde schijf. Al deze in LR geïmporteerde beelden openen niet. Bestanden die op bureaublad staan openen wel vanuit LR in PS. Genoeg ruimte op harde schijf. Iemand een idee hoe dit kan?

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Adobe
Adobe Employee ,
Mar 07, 2022 Mar 07, 2022

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Hi there,

 

Thanks for reaching out. Sorry for the trouble with Lightroom & Photoshop. We are here to help.

Could you please share the exact version of both Lightroom & Photoshop along with the operating system that you are working on? Have you tried to disconnect and re-connect the external drive? Have you tried any troubleshooting steps?

 

If you are on macOS, you can run Disk health

  1. Launch Disk Utility found within the /Applications/Utility folder.
  2. Select the macOS hard drive or your external drive from the left side menu and click on the 'First Aid' button.
  3. Click on “Verify Disk” in the lower right corner and let it run.
  4. Restart the computer and try again.

 

If you are on Windows, you can try to change the cable or USB port and try again.

Please let us know if it works.

Thanks!

Sameer K

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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LR : 11.1 versie 

PS : 23.2.1 versie 

Mac Os catalina 10.15.7

 

externe schijven verwijderd en opnieuw aangesloten, geen effect. 
voorkeuren PS reset , geen effect. 

disk Health ga ik proberen! 
thanks 

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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Disk health heeft ook geen effect.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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Ok, probleem gevonden. In PS  stond de externe schijf niet aan bij werkschijven. Geen idee waarom opeens. Maar alles werk nu weer! 
dank voor de hulp en snelle reactie !

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Community Beginner ,
Oct 05, 2022 Oct 05, 2022

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zelfde probleem hier. Werkte altijd feilloos, nu ineens niet meer. Bestanden staan en stonden ook op externe HD. Heb naar werkschijven gekeken, maar kan geen externe HD toevoegen......

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Community Expert ,
Oct 05, 2022 Oct 05, 2022

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Try if this solves it: Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Photoshop if it isn't already listed. If it is listed, then just enable the checkbox.

 

-- Johan W. Elzenga

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Community Beginner ,
Oct 06, 2022 Oct 06, 2022

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Thank you soooo much Mr. Elzenga ! This really does it ! 

PS Your name was know to me as I have some of your books 😉    Thanks again. 

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