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Big issues already with PS 2022

New Here ,
Oct 27, 2021 Oct 27, 2021

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TIF files that opened just fine before the update to 2022 are now telling me that the can't be opened because they are not the right type of file. These files still open in Lightroom, but the error occurs when either opening the file directly or selecting edit in photoshop. These are uncompressed TIF files.

Zooming in and out on an image is now noticebaly choppy compared to previous version. I think something is off with the graphics card utlization. Running on a ryzen 7 system with 64GB of ram and 5500XT card. Shouldn't be experiencing any choppy action like this.

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Can you post one of the TIFF files you're having trouble with?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 29, 2021 Oct 29, 2021

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It's a 250MB TIF file which is too big to post.

When I updated to PS 2022 I was on the penultimate version of 2021. I now can't go back to this older version and can't access these TIF files. They open in Lightroom, but then won't export to edit in photoshop even if they are coming from Lightroom. I can export from lightroom and save, but then I'm losing some colorspace info. These literally opened fine up until the update. Now they don't. I've tried not only uninstalling Photoshop, but manually going through and cleaning out all the associated files that the uninstall leaves behind and reinstalling. It's the update not the preferences.

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Adobe Employee ,
Oct 30, 2021 Oct 30, 2021

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It's possible you're seeing this issue: 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-cc-23-cannot-open-tif-files-genera... 


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Oct 30, 2021 Oct 30, 2021

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I think this is likely true. The files that won't open are generated in starnet ++ a program used by many astrophotographers to use AI to remove stars in astro images. They've worked up until that last update for PS 22

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Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

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Hello, the Photoshop team has just released version 23.0.1, one of the fixes adresses TIFF files opening, see: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

In your CC application, go to Help>Search for updates if you do not see it yet.

 

Please report if it fixes your problem, and also contact the software manufacturer, so that they can produce TIFF files with all needed attributes.

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