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Bild springt bzw. flackert wie eine Art Glitch. Siehe Video

Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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In dem kurzen Video sieht man sehr gut was passiert. Bild bzw. die Ebene springt. Arbeiten kann man da natürlich vergessen. Wenn man brushen möchte brusht er wild verteilt auf der kompletten Ebene. Wenn das auftritt kann ich alles schließen und muss einen Neustart machen. Vielleicht kennt ja jemand das Problem und kann mir helfen. Grafikkartentreiber und diverse Neuinstallationen habe ich schon gemacht. Ich danke euch. 

 

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Adobe
Community Expert ,
Feb 22, 2024 Feb 22, 2024

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Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, you can check out the steps suggested here:   https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Take a look especially point 7 in the "Troubleshoot GPU and Graphics driver" section.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Another try is to enable the Older GPU Mode option in "Preferences" > "Technology Previews" > "Use Older GPU Mode (pre 2016)".

 

If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

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Hello,

 

here are my System settings. I do all the other things but nothing would work. 

My System. AMD Ryzen Threadripper 3960X 24-Core Processor 3.79 GHz, 128 GB Ram, 2x Nvidia RTX 3090, 

Windows 10 Pro 22H2, Photoshop 25.5, Topaz Labs Photo AI, Retouch4me, Capture One and 3D Software, Cinema 4D (Octane Render), Unreal Engine, Substance. 

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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quote

...here are my System settings. I do all the other things but nothing would work. 

My System. AMD Ryzen Threadripper 3960X 24-Core Processor 3.79 GHz, 128 GB Ram, 2x Nvidia RTX 3090, 

Windows 10 Pro 22H2, Photoshop 25.5, Topaz Labs Photo AI, Retouch4me, Capture One and 3D Software, Cinema 4D (Octane Render), Unreal Engine, Substance. 

 

By @Fabian31

 

Sorry, but this are not the system info we need.

 

As I wrote in my former answer please post your Photoshop System Info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Feb 23, 2024 Feb 23, 2024

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Adobe Photoshop Version: 25.5.0 20240214.r.375 c4f33ec x64
Number of Launches: 19
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.4046
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 24
Logical processor count: 48
Processor speed: 3793 MHz
Built-in memory: 130966 MB
Free memory: 84015 MB
Memory available to Photoshop: 103749 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.6.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3090
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 24,325 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1
Display Type: SDR
Display: 2
Display Bounds: (625, -1440) -> (3185, 0)
Display scale: 1
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"F:\ADOBE\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=65870353 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

[1 ms]
Start GetSnifferResult

[1120 ms]
Start sniffer 2024-02-23 12:42:24
# Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64
F:\ADOBE\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=65870353 -comment=Photoshop Version: Adobe Photoshop 25.5.0 20240214.r.375 c4f33ec x64

{54 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (625, -1,440) -> (3,185, 0)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3090
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 24,325 MB
VRAM: 24,325 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,663 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5161
Supports UMA: UNSUPPORTED
D3D-ID: 8708

Device 1
Name: NVIDIA GeForce RTX 3090
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 24,326 MB
VRAM: 24,326 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,663 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5161
Supports UMA: UNSUPPORTED
D3D-ID: 8708
End platform native
{311 ms}

{311 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (625, -1,440) -> (3,185, 0)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 25,506 MB
VRAM: 25,506 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,663 MB
API version: 2.1 (2.1.2 NVIDIA 551.61)
Device version: 2.1 (2.1.2 NVIDIA 551.61)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.5161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{501 ms}

{501 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3090
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 25,769 MB
VRAM: 25,769 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 723 GB / s
Compute score: 15,943.9
Device name string: NVIDIA GeForce RTX 3090
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: NVIDIA GeForce RTX 3090
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 25,769 MB
VRAM: 25,769 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 728 GB / s
Compute score: 15,879.1
Device name string: NVIDIA GeForce RTX 3090
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{984 ms}

Exit code kExitNormal
End sniffer 2024-02-23 12:42:25
[kStatusNormal, kExitNormal]

[1120 ms]
Finish RunAllAPIs

[1124 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970187457529777441
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: F:\ADOBE\Adobe Photoshop 2024\
Temporary file path: C:\Users\fabia\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
G:\, 2,69T, 2,13T free
D:\, 976,6G, 480,1G free
Required Plugins folder: F:\ADOBE\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: F:\ADOBE\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.5
PSViews.dll Adobe Photoshop 2024 25.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.5 - from the file “Filter Gallery.8bf”
Average 25.5 - from the file “Average.8bf”
Bas Relief 25.5 - from the file “Filter Gallery.8bf”
BMP 25.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.5 - from the file “Filter Gallery.8bf”
Charcoal 25.5 - from the file “Filter Gallery.8bf”
Chrome 25.5 - from the file “Filter Gallery.8bf”
Cineon 25.5 - from the file “Cineon.8bi”
Clouds 25.5 - from the file “Clouds.8bf”
Color Halftone 25.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.5 - from the file “Filter Gallery.8bf”
Conté Crayon 25.5 - from the file “Filter Gallery.8bf”
Craquelure 25.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.5 - from the file “Filter Gallery.8bf”
Crystallize 25.5 - from the file “Standard MultiPlugin.8bf”
Cutout 25.5 - from the file “Filter Gallery.8bf”
Dark Strokes 25.5 - from the file “Filter Gallery.8bf”
De-Interlace 25.5 - from the file “Standard MultiPlugin.8bf”
Dicom 25.5 - from the file “Dicom.8bi”
Difference Clouds 25.5 - from the file “Clouds.8bf”
Diffuse Glow 25.5 - from the file “Filter Gallery.8bf”
Displace 25.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.5 - from the file “Filter Gallery.8bf”
Entropy 25.5 - from the file “statistics.8ba”
Export Color Lookup Tables 25.5 - from the file “Export3DLUT.8be”
Extrude 25.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.5 - from the file “FastCore.8bx”
Fibers 25.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.5 - from the file “Filter Gallery.8bf”
Filter Gallery 25.5 - from the file “Filter Gallery.8bf”
Fresco 25.5 - from the file “Filter Gallery.8bf”
Glass 25.5 - from the file “Filter Gallery.8bf”
Glowing Edges 25.5 - from the file “Filter Gallery.8bf”
Grain 25.5 - from the file “Filter Gallery.8bf”
Graphic Pen 25.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.5 - from the file “Filter Gallery.8bf”
JPEG 2000 25.5 - from the file “JPEG2000.8bi”
Kurtosis 25.5 - from the file “statistics.8ba”
Lens Blur 25.5 - from the file “Lens Blur.8bf”
Lens Correction 25.5 - from the file “Lens Correction.8bf”
Lens Flare 25.5 - from the file “Standard MultiPlugin.8bf”
Liquify 25.5 - from the file “Liquify.8bf”
Matlab Operation 25.5 - from the file “ChannelPort.8bf”
Maximum 25.5 - from the file “statistics.8ba”
Mean 25.5 - from the file “statistics.8ba”
Measurement Core 25.5 - from the file “MeasurementCore.8me”
Median 25.5 - from the file “statistics.8ba”
Mezzotint 25.5 - from the file “Standard MultiPlugin.8bf”
Minimum 25.5 - from the file “statistics.8ba”
MMXCore Routines 25.5 - from the file “MMXCore.8bx”
Mosaic Tiles 25.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.5 - from the file “Filter Gallery.8bf”
Note Paper 25.5 - from the file “Filter Gallery.8bf”
NTSC Colors 25.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.5 - from the file “Filter Gallery.8bf”
OpenEXR 25.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.5 - from the file “Filter Gallery.8bf”
Palette Knife 25.5 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.5 - from the file “Standard MultiPlugin.8bf”
PCX 25.5 - from the file “PCX.8bi”
Photocopy 25.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.5 - from the file “ChannelPort.8bf”
Pinch 25.5 - from the file “Standard MultiPlugin.8bf”
Pixar 25.5 - from the file “Pixar.8bi”
Plaster 25.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.5 - from the file “Filter Gallery.8bf”
Pointillize 25.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.5 - from the file “PBM.8bi”
Poster Edges 25.5 - from the file “Filter Gallery.8bf”
Radial Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Radiance 25.5 - from the file “Radiance.8bi”
Range 25.5 - from the file “statistics.8ba”
Render Color Lookup Grid 25.5 - from the file “Export3DLUT.8be”
Reticulation 25.5 - from the file “Filter Gallery.8bf”
Retouch4me Clean Backdrop 1.0 - from the file “Retouch4me Clean Backdrop.8bf”
Retouch4me Color Match 1.0 - from the file “Retouch4me Color Match.8bf”
Retouch4me Dodge Burn 1.0 - from the file “Retouch4me Dodge Burn.8bf”
Retouch4me Eye Brilliance 1.0 - from the file “Retouch4me Eye Brilliance.8bf”
Retouch4me Eye Vessels 1.0 - from the file “Retouch4me Eye Vessels.8bf”
Retouch4me Fabric 1.0 - from the file “Retouch4me Fabric.8bf”
Retouch4me Frequency Separation 1.0 - from the file “Retouch4me Frequency Separation.8bf”
Retouch4me FS Automation 1.0 - from the file “Retouch4me FS Automation.8li”
Retouch4me Heal 1.0 - from the file “Retouch4me Heal.8bf”
Retouch4me Mattifier 1.0 - from the file “Retouch4me Mattifier.8bf”
Retouch4me Portrait Volumes 1.0 - from the file “Retouch4me Portrait Volumes.8bf”
Retouch4me Skin Mask 1.0 - from the file “Retouch4me Skin Mask.8bf”
Retouch4me Skin Tone 1.0 - from the file “Retouch4me Skin Tone.8bf”
Ripple 25.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.5 - from the file “Filter Gallery.8bf”
Save for Web 25.5 - from the file “Save for Web.8be”
ScriptingSupport 25.5 - from the file “ScriptingSupport.8li”
Shear 25.5 - from the file “Standard MultiPlugin.8bf”
Skewness 25.5 - from the file “statistics.8ba”
Smart Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.5 - from the file “Filter Gallery.8bf”
Solarize 25.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.5 - from the file “Filter Gallery.8bf”
Spherize 25.5 - from the file “Standard MultiPlugin.8bf”
Sponge 25.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.5 - from the file “Filter Gallery.8bf”
Stained Glass 25.5 - from the file “Filter Gallery.8bf”
Stamp 25.5 - from the file “Filter Gallery.8bf”
Standard Deviation 25.5 - from the file “statistics.8ba”
Sumi-e 25.5 - from the file “Filter Gallery.8bf”
Summation 25.5 - from the file “statistics.8ba”
Targa 25.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.5 - from the file “Filter Gallery.8bf”
Tiles 25.5 - from the file “Standard MultiPlugin.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
Torn Edges 25.5 - from the file “Filter Gallery.8bf”
TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”
Twirl 25.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.5 - from the file “Filter Gallery.8bf”
Vanishing Point 25.5 - from the file “VanishingPoint.8bf”
Variance 25.5 - from the file “statistics.8ba”
Water Paper 25.5 - from the file “Filter Gallery.8bf”
Watercolor 25.5 - from the file “Filter Gallery.8bf”
Wave 25.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.5 - from the file “WIASupport.8li”
Wind 25.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.5 - from the file “WBMP.8bi”
ZigZag 25.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Exr-IO 2.0 - from the file “F:\ADOBE\Adobe Photoshop 2024\Plug-ins\Exr-IO.8bi”
OpenColorIO NO VERSION - from the file “F:\ADOBE\Adobe Photoshop 2024\Plug-ins\OpenColorIO PS.8bf”

Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.3.0.57 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.3.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 137 ms - launch time impact: 113 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 4987 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Loaded) 29.4.0.0 - from the file "Required Folder"
Loaded at: 532377 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 4791 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.5.63.0 - from the file "Required Folder"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder"
Loaded at: 4989 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 4992 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
Loaded at: 4442 ms - launch time impact: 2 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 4994 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 4362 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 4364 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder"
Loaded at: 4997 ms - launch time impact: 21 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 33

Extensions:

Libraries 1.0.0 - from the file “F:\ADOBE\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “F:\ADOBE\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “F:\ADOBE\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
Export As 4.8.15 - from the file “F:\ADOBE\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “F:\ADOBE\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “F:\ADOBE\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\manager.html”

Installed TWAIN devices: NONE

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Community Expert ,
Feb 23, 2024 Feb 23, 2024

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Try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

In the system information I don't see any clues to the cause of the problem. What has been changed on your system before the error occur?

 

If nothing helps I would try a complete and clean reinstallation.

Please follow the steps below:

 

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

It's sound drastic and is a lot of work, but in my experiense a clean reinstallation helps to solve problems in many cases .

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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