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Black screen when I export video from photoshop

New Here ,
Oct 09, 2019 Oct 09, 2019

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Hello,

 

Every time I try to export/render a video animation as an mp4 it plays with a black screen. Can anyone help me? Thanks in advance!

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LEGEND ,
Oct 09, 2019 Oct 09, 2019

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All black or is just the background black.  Video does not support transparent backgrounds like amimated Gif.

BallCollage3-400.gif

BallCollage3 mp4

JJMack

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New Here ,
Dec 03, 2020 Dec 03, 2020

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I'm having a similar issue- the screen is just completely black (but it plays for the correct amount of time)

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New Here ,
Dec 03, 2020 Dec 03, 2020

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I'm having the same issue! can't find an answer anywhere! Did you ever resolve this??

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New Here ,
Jan 01, 2021 Jan 01, 2021

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Also dealing with this issue. Correct time but black screen. I rendered a shorter video earlier today and it worked just fine. It was saved as an mp4. I have tried changing the size, preset, format, nothing seems to work. I would love a hand. I have exported heftier files in the past through photoshop, which I use to animate, but I have never had this problem. The video is only 30 secs. 

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New Here ,
May 06, 2021 May 06, 2021

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hey

 

had this problem all night and its been so frustrating :')

I think ive figured out through process of elimination with other successful exports that the reason mine was doing it was that - 

I didnt have a background layer underneath everything that was white in pixels / not transparent. So yeah , adding a white pixel background layer below everything worked for me. I know in the future I will just be starting my PS animation documents with a white background instead of transparency.

 

Now theyre all exporing fine. 

not sure why or how this works as I am such a beginner but hope this helps someone!

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New Here ,
May 03, 2022 May 03, 2022

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Thank you! Am also a beginner.

I was trying to export a video from Photoshop as a GIF and one of the video layers was just a black screen when exporting but it the video played for the correct amount of time. 

 

Adding a layer at the bottom with a solid color fixed my issue when exporting, there was no longer a black screen. I didnt use any transparency or effects in my video. I don't know why this fixed the issue but in the future I'll just add a solid color underneath videos.

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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LATEST

I have been having this issue for a while now. I work across 2 different Macs and render video works on one and not the other. At work I am on an iMac - render video finishes redering however the .mp4 is black and doesn't play the timeline video I've created. When I open the exact same file on my Macbook Pro (Same version of Photoshop) and render video - the .mp4 is correct and exports exactly as it is supposed to. All settings in the export screen are exactly the same as well. The only difference is the operating system (iMac is on Monterey version 12.4 and Macbook Pro is on Big Sur version 11.1) Perhaps this is a compatibility issue with the operating system? Either way it drives me insane to have to transfer my files over to my laptop just to finish the export. Please help Adobe!

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