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Black screen when I use the text tool

Community Beginner ,
Nov 09, 2021 Nov 09, 2021

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Hi, I'm using Photoshop 20.0.10.  Every time I try to use the text tool now, the screen goes black and glitchy so I can't see what I'm typing. When I click the check mark, it rights itself.  But, the problem is now consistent and impossible to work around. Anyone know a fix?  See attached screenshot.Screen Shot 2021-11-09 at 7.25.57 PM.png

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Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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Hi there,

 

Sorry about the trouble with Photoshop 20.0.10.
What are your system specification? From when are you seeing this problem? Is it happening just with the Text tool?

Can you please try to update the Photoshop to the latest version i.e. 23.0.1?
If it doesn't work, try to reset the tools followed by Photoshop preferences. 
Steps to reset the Tools and Preferences: 
To reset all the tools at once, right-click on the icon of whatever tool is currently selected in the Tool Options, select “Reset All Tools,” and then click “OK.” When you use the Reset All Tools option, this will also reset all the tool selections in the Tools bar to their defaults.
You may try reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t Also, back up the existing Photoshop preferences if you have any custom brushes, action and workspace: https://adobe.ly/2vNz6FG 

Let us know how it goes. 

Thanks,
Ranjisha

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New Here ,
Oct 01, 2022 Oct 01, 2022

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Hello.

 

I just recently bought my Macbook Pro M1 8GB & 512 GB. I only have the AE, AI, PS and PR, and says it has 305 GB of storage left. Nonetheless the Photoshop 23.5.1 has been giving me problems right now first time using it. 

 

1- Set a canvas for 1000x1000 150 ppi, and when I am going to click for a text, the screen goes black. After that it appears, with the default text written and does not let me write or edit anything. Also using this tool appeared the "Scratch disk is full", but again my computer is 2 days new. 

 

2- I am aware that this version will no longer have the 3D features (sad), but when working with it through the "enable native canvas rulers", eventually appears another message that theres not enough RAM to run PS functions, while just having PS open. 

 

Need some help/ guidance.

Thank you.

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Community Beginner ,
Sep 26, 2022 Sep 26, 2022

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I'm experiencing the same issue. I'm on Photoshop version 23.5.1 running a 2021 MBP M1 Max 64GB Memory and plenty of free SSD space. macOS Monterey 12.6. 

Any suggestions?

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New Here ,
Sep 26, 2022 Sep 26, 2022

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Hi Thoma22096922v3m2,

I was experiencing the same issue on my 2021 MBP M1 Max 32GB. "Resetting All Tools" worked for me. You have to right click the "Tools" icon in the options window which is usually towards the top of the user interface. The icon looks like the move tool (arrows forming cross).

 

Hopefully it works for you too. Good luck.

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New Here ,
Oct 05, 2022 Oct 05, 2022

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Found an answer to this problem I was also having in a different thread...Preferences / Technology Preview / (uncheck) "Deactivate Native Canvas" and then restart Photoshop

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Community Beginner ,
Oct 07, 2022 Oct 07, 2022

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Thankyou Kevinb! this is exactly what fixed my problem.  It's been plauging me for months.  Reseting my tools didn't work and I really didn't want to go through the whole reseting preferences ordeal if I didn't have to.  Thanks for the tip!

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New Here ,
Oct 17, 2022 Oct 17, 2022

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This fix worked for me. Bigger question is why hasn't Adobe fixed it yet??

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Genious! This worked for me! Thank you!

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New Here ,
Nov 22, 2022 Nov 22, 2022

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Great! Finally I can annotate photo instructions with text again. 'Black screen syndrome' drove me nuts.

Thank you for this answer.

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