Blank Library Panel in PS.

[bigdogmurphy]

I cannot open libraries in Photoshop CC . The panel shows but is black and blank!!  It is very annoying having to delete CC and reinstall, which by the quit solving the issue!  Any suggestions?

[Kevin Stohlmeyer]

Check to make sure your CC Desktop App is updated. No reason to uninstall/resinstall to resolve. Try resetting preferences first - https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

[Lumigraphics]

Why happens when you log into the website?

[bigdogmurphy]

I have no issues logging into the website. When using Photoshop 2021 and clicking to show the libraries panel, there is no error message, just a blank, black panel.  I have reset Preferences twice, and the issue still exists.

[Ben M]

I have no issues logging into the website. When using Photoshop 2021 and clicking to show the libraries panel, there is no error message, just a blank, black panel.  I have reset Preferences twice, and the issue still exists.

By @bigdogmurphy

Is 2021 the latest version that is compatible with your computer? If not, you could try upgrading to a later version to see if that resolves your issue. Although I will caution that Adobe only allows installations of the current version and one prior so you would not be able to roll back that far if you upgrade.

[bigdogmurphy]

Yes. It is a 2017 iMac. Not enough processing power for PS 2023 or 2024!



Michael Murphy


"To be yourself in a world that is constantly trying to

make you something else, is the greatest accomplishment."

- Ralph Waldo Emerson

[Jeff Arola]

I had the same issue on a 2012 Mac Mini running macOS Mojave 10.14.6 with Photoshop 2021 (ps ver 22.5.9)

What i did was Sign out from with the Adobe Creative Cloud Application, opened Photoshop 2021 and Signed in from there.

Then the Libraries panel started working.

[bigdogmurphy]

Still no "Libraries", but at least I did get the "something Went Wrong..."
error message.



Michael Murphy


"To be yourself in a world that is constantly trying to

make you something else, is the greatest accomplishment."

- Ralph Waldo Emerson