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Blank Library Panel in PS.

Explorer ,
Mar 14, 2024 Mar 14, 2024

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I cannot open libraries in Photoshop CC . The panel shows but is black and blank!!  It is very annoying having to delete CC and reinstall, which by the quit solving the issue!  Any suggestions?

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Adobe
Community Expert ,
Mar 14, 2024 Mar 14, 2024

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Check to make sure your CC Desktop App is updated. No reason to uninstall/resinstall to resolve. Try resetting preferences first - https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

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LEGEND ,
Mar 14, 2024 Mar 14, 2024

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Why happens when you log into the website?

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Explorer ,
Mar 22, 2024 Mar 22, 2024

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I have no issues logging into the website. When using Photoshop 2021 and clicking to show the libraries panel, there is no error message, just a blank, black panel.  I have reset Preferences twice, and the issue still exists.

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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quote

I have no issues logging into the website. When using Photoshop 2021 and clicking to show the libraries panel, there is no error message, just a blank, black panel.  I have reset Preferences twice, and the issue still exists.


By @bigdogmurphy

 

Is 2021 the latest version that is compatible with your computer? If not, you could try upgrading to a later version to see if that resolves your issue. Although I will caution that Adobe only allows installations of the current version and one prior so you would not be able to roll back that far if you upgrade.

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Explorer ,
Mar 22, 2024 Mar 22, 2024

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Yes. It is a 2017 iMac. Not enough processing power for PS 2023 or 2024!



Michael Murphy


"To be yourself in a world that is constantly trying to

make you something else, is the greatest accomplishment."

- Ralph Waldo Emerson

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Community Expert ,
Mar 22, 2024 Mar 22, 2024

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I had the same issue on a 2012 Mac Mini running macOS Mojave 10.14.6 with Photoshop 2021 (ps ver 22.5.9)

 

What i did was Sign out from with the Adobe Creative Cloud Application, opened Photoshop 2021 and Signed in from there.

Then the Libraries panel started working.

 

2021libr.png

 

 

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Explorer ,
Mar 23, 2024 Mar 23, 2024

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LATEST
Still no "Libraries", but at least I did get the "something Went Wrong..."
error message.



Michael Murphy


"To be yourself in a world that is constantly trying to

make you something else, is the greatest accomplishment."

- Ralph Waldo Emerson

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