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blank screen window jump out

New Here ,
May 19, 2023 May 19, 2023

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When i using photoshop suddenly this came out.It is a blank window,i cant click anything just only the panel on right side and moving my canvas i need to close photoshop from my control panel.Screenshot (93).png

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Community Expert ,
May 19, 2023 May 19, 2023

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Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, you can check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Another try is to enable the Older GPU Mode option in "Preferences" > "Technology Previews" > "Use Older GPU Mode (pre 2016)".

Then goto "Preferences" > "Technology Previews" and enable "Disable Native Canvas".

Restart Photoshop.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.3 - Photoshop 24.5 - Nik Collection 6 - Topaz Sharpener AI

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