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blocked from using Adobe Photoshop

New Here ,
Aug 31, 2021 Aug 31, 2021

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After reinstalling my computer anew from scratch, i was blocked from opening Adobe photoshop CS6. i am instead diverted to the Adobe sign in page to start a trial for Creative Suite 6 Design standard. I tried to reinstall CS6 (which we had purchased to run on several computers including my now defunct one), but installation failed, seemingly because of a missing file. this message was not associated with an error code, so its not clear to me how to fix the problem. i have two questions: why cant i use my original version of Adobe Photoshop CS6 and why could I not reinstall it ? help is appreciated.

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Adobe
Community Expert ,
Aug 31, 2021 Aug 31, 2021

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You are using an old version.
Could you till us what happens exactly? and what is you operation system and PC Specifications.

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